Detail-oriented professional with bilingual abilities combines with integrity as a frontline corporate representative. Well-educated and poised with superior communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concierge
SMS Security
09.2022 - 11.2023
Enhanced resident experiences by providing personalized recommendations and assisting with reservations.
Streamlined communication between departments, ensuring efficient service delivery to guests.
Managed daily operations of the concierge desk and monitored staff performance to proactively address inefficiencies.
Maintained the front desk's concierge book to provide visitors with access to relevant local information.