Vannessa Crossfield
Commissionaires
Ottawa,ON
11
years of professional experience
1
Language
Detail-oriented Administrative Professional with 6 years of experience in client service, documentation management, and operational coordination. Skilled in effective communication with diverse stakeholders while ensuring accurate records and efficient issue resolution. Experienced in managing competing priorities and thriving in fast-paced environments.
Skills
Customer Service & Client Support
Classroom Management
Email and phone communication
Time Management & Organization
Multitasking & Prioritization
Attention to detail
Student Assessment
Microsoft Office
Google Workspace
Lesson Planning
Attendance Tracking
Conflict resolution
Calendar and scheduling
Remote Collaboration & Independent Work
Work History
Supply Teacher
3 Years- Deliver engaging educational activities that support children's cognitive, social, emotional, and physical development.
- Adapt quickly to various classroom environments, age groups, and learning needs to ensure continuity of care and learning.
- Supervise and support classrooms of up to 10 infants, 15 toddlers, or 33 preschool-aged children while maintaining required child-to-staff ratios and safety standards.
- Monitored attendance and student well-being, ensuring daily routines aligned with developmental standards.
- Fostered positive behavior and inclusive classroom environments using effective communication and guidance strategies.
- Collaborated with educators and caregivers to support children's developmental goals and address individual needs.
- Maintain compliance with childcare regulations, health and safety standards, and organizational policies.
Security Guard
7 Years- Prepare, maintain, and submit detailed daily logs, incident reports, and operational documentation while ensuring accuracy, confidentiality, and compliance.
- Supported 60+ employees, contractors, visitors, and stakeholders daily, enhancing workplace safety and security.
- Respond to inquiries, concerns, and service requests while documenting actions and escalating issues when required.
- Monitored systems and maintained accurate digital records, ensuring compliance with operational reporting and regulatory standards.
- Coordinated communication between departments and personnel, facilitating timely resolution of security-related issues.
- Manage multiple priorities independently during extended shifts while maintaining attention to detail and organizational standards.
- Consistently follow established procedures and documentation protocols to support workplace operations.
Cashier / Kitchen Crew Member
3 Years 8 Months- Delivered exceptional customer service in a high-volume environment, assisting hundreds of customers weekly.
- Processed customer orders, payments, and transactions accurately while maintaining excellent service standards.
- Resolved customer concerns and inquiries professionally, contributing to positive customer experiences.
- Promoted products and services to 30-45 customers per shift, enhancing sales goals and customer engagement.
- Maintained cash balances, transaction records, and shift documentation with high accuracy, supporting financial integrity.
- Collaborated with team members in fast-paced environment, ensuring effective multitasking and attention to detail.
Education
HighSchool Diploma
Early Childhood Education Diploma - Early Childhood Care and Education
Personal Information
Title: Customer Service, Virtual Assistant, Administrative Assistant, Data Entry, or Client Support
Timeline
Supply Teacher
The Children's Place
09.2023 - CurrentRead More
Security Guard
Commissionaires
09.2019 - CurrentRead More
Cashier / Kitchen Crew Member
McDonald's
01.2016 - 09.2019Read More
Rideau High School
HighSchool Diploma
Read More
Stanford Career Institute
Early Childhood Education Diploma from Early Childhood Care and Education
Read More