Vannassa Freeman
Brampton,ON
Summary
Experienced supervisor and sales associate knowledgeable about sales practices and regulatory requirements.
Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Retail Keyholder
Valuebuds
Brampton, ON
11.2024 - Current
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Assisted in conducting regular inventory audits
Budtender
Trees Cannabis
09.2023 - 01.2024
- Maintain an updated inventory of products and make sure the sales floor is adequately stocked.
- Ensure proper processing of customers' payments through the dispensary's POS system and make sure all transactions are up to date.
- Offer guidance and direct customers to make informed choices, and provide professional advice on the appropriate products according to each customer's particular needs, preferences, and budget.
- Provide accurate on-demand sales reports in the format required by the local government.
Service Dispatcher
Johnson Controls
10.2021 - 09.2023
- Answered phone calls and responded to customer emails.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Received new orders, prepared documentation, and assigned personnel.
- Managed customer accounts and invoicing.
- Provided customers with information on products and services.
Supervisor
Stealth Monitoring
06.2018 - 08.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
Education
Highschool Diploma -
Meadowvale Secondary School
Mississauga, ON06.2017
Skills
- Detail Oriented
- Administrative Support
- Customer Relations
- Inventory Restocking
- Positive Customer Engagement
- Sales Expertise
- Cannsell Certified
Languages
English
Timeline
Retail Keyholder
Valuebuds
11.2024 - Current
Budtender
Trees Cannabis
09.2023 - 01.2024
Service Dispatcher
Johnson Controls
10.2021 - 09.2023
Supervisor
Stealth Monitoring
06.2018 - 08.2021
Highschool Diploma -
Meadowvale Secondary School