Summary
Overview
Work History
Skills
Timeline
Generic

Vannara Srey

6840 N. Maple Ave Apt 241 Fresno

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Umi Sushi. Proven ability to enhance guest engagement and satisfaction through personalized service and effective complaint resolution. Adept in cash handling and maintaining cleanliness standards, ensuring a safe and enjoyable dining experience.

Overview

20
20
years of professional experience

Work History

Server

Umi Sushi
08.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

General Merchandiser

Target
10.2022 - 06.2024
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.

Server

Shila Korean Bbq
02.2017 - 06.2019
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Mr Sushi Japanese Restaurant
01.2008 - 02.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Service Handler

Pelco
02.2005 - 07.2006

Food catering and work at the cafe .

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Cleanliness standards
  • Performance improvement
  • Table bussing

Timeline

Server

Umi Sushi
08.2023 - Current

General Merchandiser

Target
10.2022 - 06.2024

Server

Shila Korean Bbq
02.2017 - 06.2019

Server

Mr Sushi Japanese Restaurant
01.2008 - 02.2017

Food Service Handler

Pelco
02.2005 - 07.2006
Vannara Srey