Van Jake Malaca
Hinton,AB
Summary
Assisted in delivering exceptional dining experiences by applying knowledge of food hospitality and tourism industry. Supported team efforts to maintain high standards of customer service. Adapted quickly to new skills and responsibilities in fast-paced
Overview
18
18
years of professional experience
1
1
Certification
Work History
Kitchen Helper
Canadian SteakOut
Hinton, AB
10.2024 - Current
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Maintained kitchen cleanliness, efficiently managing waste disposal and sanitation tasks.
- Supported cooking staff by organizing ingredients and utensils for meal service.
- Collaborated with team members to streamline workflow during peak service times.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures during all tasks.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Transported food items from storage areas to kitchen for prepping.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
Assistant Waiter
MSC Crewing Services Philippines, Inc.
San Antonio Village, Makati City, Philippines
06.2022 - 01.2023
- Name of Vessel: MSC MERAVIGLIA
- Vessel Type: Passenger
Buffet Attendant
MSC Crewing Services Philippines, Inc.
San Antonio Village, Makati City, Philippines
06.2021 - 02.2022
- Name of Vessel: MSC MERAVIGLIA
- Vessel Type: Passenger
Buffet Attendant
MSC Crewing Services Philippines, Inc.
San Antonio Village, Makati City, Philippines
07.2019 - 03.2020
- Name of Vessel: MSC MERAVIGLIA
- Vessel Type: Passenger
Assistant Mess Waiter
V.Ship Group (KESTREL SHIPPING, INC.)
Aseana City Paranaque, Philippines
08.2018 - 04.2019
- Name of Vessel: MSC SPLENDIDA
- Vessel Type: Passenger
Assistant Mess Waiter
V.Ship Group (KESTREL SHIPPING, INC.)
Aseana City Paranaque, Philippines
04.2017 - 12.2017
- Name of Vessel: MSC LIRICA
- Vessel Type: Passenger
Assistant Mess Waiter
V.Ship Group (KESTREL SHIPPING, INC.)
Aseana City Paranaque, Philippines
06.2016 - 01.2017
- Name of Vessel: MSC OPERA
- Vessel Type: Passenger
- Job Description: Assistant Waiter
- Prepares tables by setting up linens, silverware and glasses
- Provides excellent wait service
- Prepares food
- Washes dishes and kitchenware to ensure cleanliness and proper presentation
- Arranges table settings
- Maintains a well-organized galley and dining area
- Carries dirty plates, glasses and silverware to kitchen for cleaning
- Follows all relevant health department regulations
Restaurant Manager/Supervisor
Honeymoon Desserts
Singapore
06.2013 - 11.2014
- Job Description: Restaurant Manager/Supervisor
- Greets guests and presents them the menu.
- Informs guests about the special items for the day and menu changes if any.
- Takes the orders from the guest on the order taking pads or on the handheld Point of sales (POS) system.
- Obtains revenues, issues receipts, accepts payments, returns the change.
- Punches the order on the POS machine.
- Communicates to the guests and provides assistance with their queries.
- Promptly responds to guests with any additional orders.
- Maintains proper dining experience, delivers items, and fulfills customer needs.
- Helps other areas of the restaurant such as answering telephone and completing financial transactions.
- Prints closing report and keeps cash in the safe box.
- Tallies the credit settlements for the day with the batch closing report from the machine.
- Closes the shift on the POS terminal.
Housekeeping Attendant
The Gallery Hotel Singapore
Singapore
04.2011 - 04.2012
- Job Description: Housekeeping Attendant
- Enters and prepares the room for cleaning
- Makes bed
- Dusts the room and furniture
- Replenishes guest room and bath supplies
- Cleans the bathroom
- Vacuums the carpet
- Checks and secure the rooms
- Replenishes guests’ complimentary water
- Attends to guests’ calls, guests’ request/ guests’ complaints
- Achieves and exceeds the guest satisfaction score
Service crew
Jollibee Food Corporation
Balanga, Bataan
11.2007 - 03.2008
- Job Description: Service crew
- Cooks food
- Prepares other menu items and ingredients
- Operates a cash register
- Runs the drive-thru
- Cleans the restaurant, and
- Completes other assigned tasks
Education
Bachelor of Science - Hotel & Restaurant Management
Jose Rizal University
Mandaluyong City, Philippines01.2013
Secondary - undefined
Gingergrace Academe
Angono, Rizal, Philippines01.2006
Skills
Food handling
Cleaning
Chef support
Food preparation
Food safety practices
High volume dining
Hygiene standards
Positive attitude
Punctual and reliable
Customer service
Team collaboration
Food quality standards
Dedicated work ethic
Catering support
Effective customer communication
LANGUAGES
English
Native or Bilingual
PERSONAL DATA
- Birth date: February 27, 1989
- Birth Place: Philippines
- Status: Permanent Residence
- Sex: Male
- Civil Status: Married
- Driver License: Class 5
- Religion: Catholic
- Nationality: Filipino
Certification
Advance Food Safety Certification
Timeline
Kitchen Helper
Canadian SteakOut
10.2024 - Current
Assistant Waiter
MSC Crewing Services Philippines, Inc.
06.2022 - 01.2023
Buffet Attendant
MSC Crewing Services Philippines, Inc.
06.2021 - 02.2022
Buffet Attendant
MSC Crewing Services Philippines, Inc.
07.2019 - 03.2020
Assistant Mess Waiter
V.Ship Group (KESTREL SHIPPING, INC.)
08.2018 - 04.2019
Assistant Mess Waiter
V.Ship Group (KESTREL SHIPPING, INC.)
04.2017 - 12.2017
Assistant Mess Waiter
V.Ship Group (KESTREL SHIPPING, INC.)
06.2016 - 01.2017
Restaurant Manager/Supervisor
Honeymoon Desserts
06.2013 - 11.2014
Housekeeping Attendant
The Gallery Hotel Singapore
04.2011 - 04.2012
Service crew
Jollibee Food Corporation
11.2007 - 03.2008
Bachelor of Science - Hotel & Restaurant Management
Jose Rizal University
Secondary - undefined
Gingergrace Academe