Talented multilingual fashion sales professional with extensive experience in product sales and assessing client needs. Established background in Luxury sales.
Overview
14
14
years of professional experience
Work History
Art Director
Creative Soul Studios
Toronto, ON
05.2015 - Current
Contributed to creative process through original ideas and inspiration.
Teaching
Presented concepts, copy and art during internal and client reviews.
Mentoring young visual artist find unique creative style
Organizing and distributing workshops classes both online and in person
Luxury Sales Associate
Nordstrom Rack
Boston , MA
10.2019 - 08.2022
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Negotiated prices, terms of sales and service agreements.
Worked with sales team to collaboratively reach targets, which resulted in increasing sales by 10%
Informed customers of promotions to sales productivity and volume.
Prepared and deliver customer sales quotes.
Sales Associate, Women's Shoes
Brown Shoes
Toronto, ON
04.2017 - 07.2019
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Achieved perfect attendance and on-time record.
Engaged with customers to effectively build rapport and lasting relationships.
Provided positive first impressions to welcome existing, new and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sales Associate Specialist
Zara
Toronto, Ontario
09.2015 - 03.2017
Greeted customers and helped with product questions, selections and purchases.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Helped customers complete purchases, locate items and join reward programs.
Worked closely with shift manager to solve problems and handle customer concerns.
Stocked merchandise, clearly labeling items, and arranging according to size or color.