VANIT MALHOTRA
Halifax,NS
Summary
Highly motivated professional passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Branch Manager
HDFC Bank Limited
Amritsar, Punjab
04.2013 - 05.2023
- Manage and the overall branch activity to reach establish revenue goals for growth and profitability.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Support to expansion of existing business and development of new business across all bank product lines
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Consulted customers to boost product sales and services.
Manager
Reliance Life Insurance Co. Ltd.
Batala, Punjab
10.2011 - 03.2013
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assistant Branch Manager
HDFC Life Insurance Company
Amritsar, Punjab
04.2008 - 09.2011
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Implemented process improvements to increase productivity.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
- Developed sales strategy to meet established sales objectives.
Education
Bachelor of Commerece -
Magadh University
Bodh-Gaya 04.1992 - 04.1995
Skills
Business development expertise
undefinedCertification
Achieved MDRT award
Timeline
Branch Manager
HDFC Bank Limited
04.2013 - 05.2023
Manager
Reliance Life Insurance Co. Ltd.
10.2011 - 03.2013
Assistant Branch Manager
HDFC Life Insurance Company
04.2008 - 09.2011
Bachelor of Commerece -
Magadh University
04.1992 - 04.1995
Similar Profiles
KAMALA SUBRAMANIANKAMALA SUBRAMANIAN
Senior Vice President and Unit Head at HDFC Bank Limited, HDFC BankSenior Vice President and Unit Head at HDFC Bank Limited, HDFC Bank
Swati ShindeSwati Shinde
Channel manager Sales at HDFC Bank LimitedChannel manager Sales at HDFC Bank Limited
Dipanway BhabukDipanway Bhabuk
MANAGER, CREDIT CARDS & PAYMENT BUSINESS (7 Years) at HDFC BANK LIMITEDMANAGER, CREDIT CARDS & PAYMENT BUSINESS (7 Years) at HDFC BANK LIMITED
Anchal PanwarAnchal Panwar
Teller at HDFC Bank LimitedTeller at HDFC Bank Limited
Arian LoshiArian Loshi
Patron Safety Member at Legendary HospitalityPatron Safety Member at Legendary Hospitality