Vania Delaram
Vancouver
Summary
Passionate about transitioning into new field, leveraging skills developed in fast-paced hospitality environments. Expertise in team leadership and operational efficiency, with focus on customer satisfaction and quality service. Seeking opportunities to apply these transferrable skills to drive success and innovation in new industry.
Overview
2
2
years of professional experience
Work History
Diyar Restaurant
Manager,supervisor
07.2024 - Current
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Set employee schedules, delegated work, and monitored food quality and service performance.
Customer Service
Save-On-Foods
09.2022 - 07.2024
- Increased referral rates through exceptional customer service and communication skills.
- Supported team with customer service issues, voids and returns.
- Developed customer service processes to improve customer satisfaction.
- Resolved issues and maintained customer service standards.
Education
Science
Capilano University
North Vancouver, BCHigh School Diploma -
Pinetree Secondary School
06-2022
Skills
- Reliable and responsible
- Collaboration and teamwork
- Dependable and hardworking
- Quick learner
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Diyar Restaurant
Manager,supervisor
07.2024 - Current
Customer Service
Save-On-Foods
09.2022 - 07.2024
Science
Capilano University
High School Diploma -
Pinetree Secondary School
Similar Profiles
Ricardo GonzalezRicardo Gonzalez
Account Manager at Commercial supervisor associate account manager / Senior Associate Account Manager/ Builder's Risk Account ManagerAccount Manager at Commercial supervisor associate account manager / Senior Associate Account Manager/ Builder's Risk Account Manager
Hamida BarekzaiHamida Barekzai
CEO of Mi7 Private Security at Supervisor Finance ManagerCEO of Mi7 Private Security at Supervisor Finance Manager
Daniel CachoDaniel Cacho
Saugus Guidos Pizza and Pasta at Manager,supervisorSaugus Guidos Pizza and Pasta at Manager,supervisor