Experienced professional with over 20 years in global financial sectors. Skilled at tackling complex challenges and creating robust architectures with keen analytical insight. Proficient in effectively communicating technical details to diverse audiences.
Overview
17
17
years of professional experience
Work History
PS Digital Banking Consultant IV
Candescent
03.2025 - Current
Advised clients on NCR/Candescent financial products and services to enhance customer satisfaction and meet business requirements
Analyzed client needs and provided tailored banking and data migration solutions increasing customer base.
Led training sessions for junior consultants on product knowledge.
Developed and implemented strategies to deliver seamless project integration and rollout.
PS Digital Banking Consultant III
NCR Corporation
01.2014 - 03.2025
Responsible for the analysis, design, configuration, and deployment of NCR's suite of banking software solutions on multiple simultaneous projects for customer-facing business relationships for major financial institutions in the United States, Canada, and Australia.
Gathered document complex client business requirements, utilizing technical knowledge to architect and deliver customized solutions.
Architected, developed, configured, and tested custom product solutions to meet customer requirements, improve business processes and expand customer base.
Advise customers on project implementation and rollout strategies, serving as a point of escalation and liaison between customer and NCR levels of business.
Mentor and train customer and NCR internal junior staff.
Synergize Implementation Specialist
Microdea Inc
01.2012 - 01.2014
Led discovery, planning, and solution design, contributing to the successful implementation of customized solutions.
Customized and implemented product, provided training and walkthroughs ensuring a smooth transition.
Pre-flight project plans and solutions to clarify deliverables and prepare customers for the implementation cycle, ensuring all requirements were met.
Drew upon extensive customer-focused consulting experience to improve and optimize current procedures.
Senior Technical Consultant
Xenos Division, Actuate Canada
01.2009 - 01.2012
Led on-site implementation team responsible for project delivery from initiation to implementation, ensuring customer needs and expectations were satisfied.
Communicated with clients at all levels, from technical to executive staff, to provide technical consulting services and develop business solutions.
Travelled extensively to nationwide client sites for implementation, maintaining security and confidentiality of data.
Mentored junior staff to foster their professional growth.
Architected and developed Vaniware Passport Data Extraction and Migration solution, fulfilling a hole in NCR Passport product offering. Directly resulted in the growth of multiple financial institutions customer base and direct revenue.
Architected, developed, and delivered Vaniware X9 Fixer, a production application fulfilling integral banking business requirements, saving multiple sales and generating ongoing maintenance revenue. Integrated into NCR enterprise suite of products in 2021.
Language
English
Native or Bilingual
Interests
Learning new cooking techniques and expanding my culinary skills
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