Vanhsy Manhvong Williams
San Jose
Summary
Detail-oriented Housing Specialist with extensive understanding of both temporary and permanent relocation needs. Successful at negotiating rental agreements, assisting with applications and educating clients. Committed to sticking to client budgets and finding housing quickly.
Overview
18
18
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification
Work History
Housing Specialist
Bill Wilson Center
San Jose
10.2024 - Current
- Assisted clients in navigating housing applications, providing guidance that enhanced their understanding of available resources.
- Conducted thorough assessments of client needs, enabling tailored housing solutions that improved client satisfaction.
- Coordinated with local agencies to secure housing placements, streamlining processes that reduced client wait times.
Optician
Designer Eyes
Philadelphia
02.2008 - 08.2020
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Maintained accurate records of all transactions in computer system.
- Assisted customers with selecting frames and lenses that best suited their needs.
Education
Andon College
Modesto, CA 08.1999 - 01.2000
Johansson High School
Modesto, CASkills
- Housing applications
- Client assessments
- Housing solutions
- Local agency coordination
- Customer complaints resolution
- Resource navigation
- Relationship building
- Problem resolution
- Homelessness solutions
- Referrals and networking
- Social services
- Case management
- Safety and risk assessments
Languages
Cambodian
Professional
Thai
Professional
English
Professional
Laos
Professional
Certification
- ABO certified
Timeline
Housing Specialist
Bill Wilson Center
10.2024 - Current
Optician
Designer Eyes
02.2008 - 08.2020
Andon College
08.1999 - 01.2000
Johansson High School