Vanessa Montaño
Simi Valley
Summary
Detail-oriented Medical Billing and Coding Professional with hands-on experience. Trained in medical terminology, insurance claims, insurance verification, patient billing and coding systems. Proficient in ICD-10, CPT, and HCPCS coding, prepared to contribute effectively to a medical office team.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Insurance Billing Specialist
Cosma International
Encino
03.2026 - Current
- Processed insurance claims for accuracy and compliance with company policies.
- Reviewed billing statements to ensure proper coding and documentation.
- Communicated with clients to resolve billing inquiries and discrepancies.
- Collaborated with healthcare providers to verify patient insurance coverage.
- Generated detailed reports on billing activities for management review.
- Maintained up-to-date knowledge of insurance regulations and guidelines.
- Submitted appeals to insurance companies when necessary.
- Interpreted Explanation of Benefits documents from various insurers.
- Provided timely follow-up on unpaid claims to ensure prompt resolution of issues causing delays in reimbursement.
Insurance Verification Specialist
Providers Overload MRG
Jonesboro
03.2024 - Current
- Verified insurance eligibility and benefits for patient accounts using proprietary software.
- Collaborated with healthcare providers to resolve discrepancies in insurance information.
- Maintained accurate documentation of insurance verification processes and outcomes.
- Assisted patients in understanding their coverage options and requirements for services.
- Communicated effectively with insurance companies to expedite claim approvals.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
Elderly Caregiver
Loving Care Home Health
Thousand Oaks
05.2010 - Current
- Assisted clients with daily living activities and personal care tasks.
- Monitored health conditions and reported changes to healthcare professionals.
- Supported medication management by organizing and administering prescribed medications.
- Engaged clients in social activities to enhance emotional well-being and mental stimulation.
- Transportation
- Shopping, meal prep. Or cooking
- Light housekeeping
Medical front and back office
Dr. John Harper MD
Simi Valley
05.2010 - 06.2011
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Greet patients check in
- Take vitals
- Booking appointments
- Answer phone
- Verify Insurance benefits
- Billing
- Collecting money
Externship
Sierra Vista Medical Clinic
03.2010 - 05.2010
- Assisted with patient intake, vital signs, and medical documentation under supervision.
- Supported medical professionals with administrative tasks and patient care.
- Gained experience in charting, recording patient history, and managing patient records.
- Developed an understanding of healthcare systems, insurance, and billing processes.
- Provided direct support to patients, ensuring comfort and addressing basic medical queries.
Education
Diploma - Medical Billing & Insurance Coding
UEI College
Reseda, CA 08.2025 - 06.2026
Diploma - Medical Assistant
Everest College
Reseda, CA 07.2009 - 03.2010
Skills
Electronic medical records
Insurance coverage verification
Attention to detail
Patient confidentiality
Efficient multitasking
Insurance claims processing
Cross-functional teamwork in insurance
HIPAA compliance expertise
Comprehensive knowledge of medical terminology
Proficient in healthcare coding systems and regulations
- Patient communication
- Claims processing
- Healthcare documentation
- Customer service
- Team collaboration
- Accounts receivable management
- Payment posting
- Medical billing software proficiency
- HCPCS coding
- ICD-10, CPT knowledge
- Claim submission
- Denial management
Timeline
Insurance Billing Specialist
Cosma International
03.2026 - Current
Diploma - Medical Billing & Insurance Coding
UEI College
08.2025 - 06.2026
Insurance Verification Specialist
Providers Overload MRG
03.2024 - Current
Elderly Caregiver
Loving Care Home Health
05.2010 - Current
Medical front and back office
Dr. John Harper MD
05.2010 - 06.2011
Externship
Sierra Vista Medical Clinic
03.2010 - 05.2010
Diploma - Medical Assistant
Everest College
07.2009 - 03.2010