Vanessa Macias
Moreno Valley
Summary
Seeking employment in my related field, with opportunities for advancement. Service-oriented with hands on personal experience with logistics equipment and procedures as well as familiarity and usage of various software and tools. Motivated with strong organizational and prioritization abilities as well as excellent communication and time management skills. Handle tasks with accuracy and efficiency. Highly creative and ambitious thinker with mastery in situational awareness, empathy and purpose. Strong leadership characteristics with the ability to motivate and mentor individuals and groups. Excellent time management and organizational expertise; reliable and trustworthy autonomous worker. Superb interpersonal and communication skills with substantial customer service experience. Willing to relocate to: Buena Park, CA - Chino Hills, CA - Diamond Bar, CA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
The Walt Disney Company
Anaheim
04.2023 - 04.2024
- Organized/ folded shirts by size, design
- Maintaining cleanliness around the store
- Greeting guest who entered
- Assisting guest at check out
- During closing I would help do my part around the store and help assist my fellow cast members in areas of the store.
- Would close registers and making sure all cash & coins were accounted for.
- Helped restocking items for (back of house). They would bring from downstairs to restock certain items around the store.
Budtender/Receptionist
Angel Organics
Moreno Valley
01.2022 - 04.2023
- Provided customers with detailed explanations of different marijuana strains while following laws and regulations for selling retail cannabis.
- Created an online portfolio of all our products with detailed descriptions of the effects and usage of different marijuana strains for certain health needs.
- Offered exceptional customer service while promoting the company brand and educating customers on the company's mission and values.
- Assisted with management of store, greeting and checking in new and returning customers
- Restocked shelves and displays when low on stock and took count of inventory.
- Answered incoming phone calls and maintained cleanliness of store.
Certified Caregiver
In Home Support Services (IHSS)
Riverside County
05.2018 - 02.2022
- Administered medication, and kept a daily journal of medicine intake.
- Completed light housekeeping duties, planned and prepped meals for the day.
- Maintained a daily journal of activities and reported any physical or cognitive changes.
- Responded to all physical and emotional needs of the patient.
- Acted as chauffeur, giving rides for appointments and shopping, other activities.
Order Picker
Amazon
Moreno Valley
11.2015 - 04.2020
- Consistently picked, load, receive and replenish product to meet rate standard.
- Utilized warehouse processes to minimize damage of goods and materials.
- Worked to eliminate waste in all work areas and departments.
- Responsible for each bin and item that we scan is in good condition and that there are no items missing in the package that has more than one item.
- I.C.Q.A item scanner (inventory, control, quality, assurance).
- Responsible for each bin and item that was scanned good condition and that there are no items missing in the package that has more than one item.
Order Picker
Coupang LTD Warehouse
Riverside
10.2017 - 11.2017
- My job at Coupang as a picker was to pick out items in a fast pace with an RFC scanner.
- Tagged all incoming boxes with location information.
- Moved items to correct locations for staging or storage.
- Stored items on shelves according to company procedures.
- Prepared shipments with an eye for safety and security to ensure all items reached destination without shifting or damage.
Packer/Shipper
Ross Warehouse
Perris
06.2017 - 09.2017
- My job was to get a pallet jack with the items and then put the items in their required destination inside the container.
- Trained on usage and operation of RFC scanner and was cross trained in marketing procedures.
- My job in marketing was to put price tags on the items coming in from receiving.
- Made sure the right number of items were allocated and placed into containers.
Cashier/Customer Service
Creme de la Creme Bakery
Riverside
11.2013 - 11.2015
- Ensured that all guests received a warm greeting at the register, thanks for their patronage and offering additional assistance.
- Met or exceeded item-per-hour and scanning goals (processing hundreds of customer transactions daily) while balancing drawer at the end of each shift.
- Distinguished as the store's first associate to win "Employee of the Month" within 6 weeks of hire.
- Used downtime to clean and organize work area.
- Maintained knowledge of advertised specials and other promotions.
Education
A.A. - General Studies and Graphic Design
Moreno Valley College
Moreno Valley01.2015
High School Diploma -
Valley View High School
Moreno Valley, CA06-2012
Skills
- Customer service orientation
- Computer and software proficiency
- Ability to work under pressure
- Quick learning ability
- Strong communication skills
- Creative problem solving
- Cash handling
- Problem solving
- Barcode scanning
- Teamwork
- Price tagging
- Store maintenance
- Store opening and closing
- Product knowledge
- Order fulfillment
- Picking and packing
- Cleaning and organizing
- Order picking
- Pallet jacks
Certification
- Driver's License
- Caregiver Certification
Languages
English
Willing To Relocate
- Buena Park, CA
- Chino Hills, CA
- Diamond Bar, CA
- Norwalk, CA
- Fullerton, CA
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Retail Sales Associate
The Walt Disney Company
04.2023 - 04.2024
Budtender/Receptionist
Angel Organics
01.2022 - 04.2023
Certified Caregiver
In Home Support Services (IHSS)
05.2018 - 02.2022
Order Picker
Coupang LTD Warehouse
10.2017 - 11.2017
Packer/Shipper
Ross Warehouse
06.2017 - 09.2017
Order Picker
Amazon
11.2015 - 04.2020
Cashier/Customer Service
Creme de la Creme Bakery
11.2013 - 11.2015
A.A. - General Studies and Graphic Design
Moreno Valley College
High School Diploma -
Valley View High School