Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa A. Magro

Woodbridge

Summary

Detailed oriented team player with strong understanding of various marketing techniques. Talented in helping devise innovative solutions to unexpected challenges. Focused on enhancing business and meeting customer goals through savvy product promotion and data-driven approaches.

Overview

5
5
years of professional experience

Work History

Business Strategy & Design Intern

Springboard Clinic
05.2023 - Current
  • Collaborated with visual designers and analytic teams to generate insights on market trends and deliver customer-centric, data-driven solutions.
  • Assisted in creating written, video, and image content for marketing channels.
  • Worked with team members to learn new tasks and determine best tactics for solving challenges and expanding marketing channels.
  • Scheduled social media postings to advertise products and generate site traffic.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.

Customer Service Representative

BMO Financial Group
02.2021 - Current
  • Support customer requests for banking services, including handling transactions and customer inquiries
  • Maintain professional and positive experiences for customers and staff alike
  • Identify customer needs and initiate sales referrals to BMO management
  • Act as a key member of a collaborative branch and marketing team
  • Organize work information to ensure accuracy and completeness
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Sales Associate

Kitchen Stuff Plus
10.2018 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Commerce - Marketing

Toronto Metropolitan University
Toronto, ON
04.2023

HighSchool Diploma -

St. Elizabeth Secondary School
Thornhill, ON
06.2019

Skills

  • Excellent organization & time management
  • Interpersonal communication
  • Innovative, flexible and creative
  • Data and Trend Forecasting
  • Promotional Materials Coordination
  • Developing Business Strategy
  • New Market Research
  • Microsoft Office
  • Instagram, Facebook, TikTok, Twitter
  • Canva, Adobe, Hootsuite, MailChimp

Timeline

Business Strategy & Design Intern

Springboard Clinic
05.2023 - Current

Customer Service Representative

BMO Financial Group
02.2021 - Current

Sales Associate

Kitchen Stuff Plus
10.2018 - 01.2021

Bachelor of Commerce - Marketing

Toronto Metropolitan University

HighSchool Diploma -

St. Elizabeth Secondary School

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Vanessa A. Magro