Vanessa Zieb

Programs:

• Coordinate and oversee the Brown Bag Lunch program in its entirety. Including, but not limited to, ordering of products and relationship building with all recipient schools, vendors, and program volunteers.
• Coordinate deliveries with the Brown Bag Lunch driver.
• Monthly reporting of the number of lunches and other relevant statistics for all programs to the Operations Manager.
• Monitor each program's monthly budget, and maximize cost-effectiveness.
• Coordinate and oversee all community kitchen programming.
• Work with the Volunteer Coordinator to recruit and maintain positive relationships with program volunteers.
• Collaborate with all community partners, including grocery stores, to maintain positive program relationships.
• Planting and maintenance of all gardens, in conjunction with participating volunteers.
• Creation of a new programming.
• Work with the management team to create, maintain, and evaluate participant programming.
• Keep kitchen spaces food-safe, highly clean, and clutter-free; maintain a daily cleaning schedule.
• Diffuse escalating situations as needed.

Intake and Emergency Food Pantry:

• Appointment bookings: Inbound/Outbound phone calls.
• Assist the Intake Advisor and Intake Assistant with any administrative or intake-related tasks as required.
• Filing and Client Confidentiality: Ensure accurate information is obtained, filed, and kept confidential for all client appointments and interactions.
• CRM/Link2Feed system: keeping accurate records using the Link2Feed and G Suite systems.
• Professionalism: maintain a professional, friendly, and dignified nature with all clients and community interactions.
• Dignity: working closely with the intake advisor to ensure dignity is provided in all interactions within the intake department, in service to the Emergency Food Pantry.

Assist Event Planning:

• Assist the events coordinator with the planning and execution of events and fundraisers as required.
• Attend events/fundraisers if requested.

Team Support:

• Participate in team and staff activities to foster positive working relationships.
• Attend fundraiser events as required.