Vanessa Williams
Whitby,Ontario
Summary
Detail-oriented team player with strong organizational skills and have ability to handle multiple projects simultaneously with a high degree of accuracy. I am eager to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients in dynamic, fast-paced settings. Ready to help the team achieve company goals.
Overview
7
7
years of professional experience
Work History
Self-Employed
Instructor Therapist
03.2021 - Current
- Improved student progress by developing individualized therapy plans tailored to their specific needs.
- Provided crisis intervention support during difficult situations, maintaining a safe environment for all students and staff involved.
- Strengthened parent involvement in therapeutic processes by providing regular updates on student progress and suggesting at-home strategies for improvement.
- Evaluated student performance regularly using various assessment tools to adjust therapy plans accordingly for optimal growth.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Implemented behavioral intervention plans created by clinical supervisors.
- Trained parents and caregivers in behavior management strategies, empowering them to support their child''s growth at home effectively.
Assistant Manager
Il Fornello
08.2019 - Current
- Trained new employees each in procedures and policies in order to maximize team performance
- Multitasked to meet customer, business operations and server needs with minimal errors or delays
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Educational Assistant
P.R.Y.D.E Learning Centre
04.2017 - 08.2019
- Supervised students and maintained security throughout school buildings and on field trips
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Education
Graduate Certificate - Autism And Behavioural Sciences
Algonquin College
Ottawa, ON10.2020
Bachelor of Arts - Child And Youth Care
Wilfried Laurier University
Brantford, ON06.2019
Skills
- - First Aid and CPR certified
- - Conflict Resolution
- - Verbal and written communication
- - Team Leadership
- - Autism Spectrum Knowledge
- - Complex Problem-Solving
- - Early Intervention Strategies
- - Functional Communication Training
- - Nonviolent Crisis Intervention
- - Behavior management techniques
- - Applied Behavior Analysis
Accomplishments
- Volunteer work at Portia Learning Centre through placement
- Volunteer work at the Laurier LSFL Homework Help
- Volunteer work completed at the Boys & Girls Club through placement
- Volunteer work at Woodview Mental Health and Autism Services
- Supervised team of 25 staff members.
- Efficient in using Microsoft Word, Excel and Powerpoint
Timeline
Self-Employed
Instructor Therapist
03.2021 - Current
Assistant Manager
Il Fornello
08.2019 - Current
Educational Assistant
P.R.Y.D.E Learning Centre
04.2017 - 08.2019
Graduate Certificate - Autism And Behavioural Sciences
Algonquin College
Bachelor of Arts - Child And Youth Care
Wilfried Laurier University
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