Vanessa Velasco
San Bernardino
Summary
Dynamic and detail-oriented professional with proven organizational skills and a strong background in customer service at Lichas Barber & Beauty Salon. Adept at managing front desk operations and enhancing client satisfaction through effective communication and efficient appointment scheduling. Committed to maintaining a welcoming environment while ensuring operational efficiency.
Overview
6
6
years of professional experience
Work History
Receptionist
Lichas Barber & Beauty Salon
07.2022 - Current
- Managed front desk operations, greeting clients and ensuring a welcoming atmosphere.
- Scheduled appointments efficiently using salon management software to optimize service delivery.
- Handled client inquiries and resolved issues promptly, enhancing customer satisfaction levels.
- Maintained cleanliness and organization of reception area to promote a professional environment.
- Completed data entry and filing to keep records updated for easy retrieval.
Customer Service Cashier
La Michoacana Ice Cream Parlod
02.2020 - 08.2020
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product selections, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of service area, promoting a welcoming environment for patrons.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Managed inventory levels by restocking supplies, contributing to operational efficiency and availability of products.
Education
High School Diploma -
Indian Springs High School
San Bernardino, CA06-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Lichas Barber & Beauty Salon
07.2022 - Current
Customer Service Cashier
La Michoacana Ice Cream Parlod
02.2020 - 08.2020
High School Diploma -
Indian Springs High School