Vanessa Uribe Gomez
Calgary,AB
Summary
Motivated and personable professional with strong customer service, communication, and organizational skills. Experienced in managing high-volume customer interactions, handling multiple tasks simultaneously, and providing a positive, solution-oriented experience.
Overview
1
1
year of professional experience
Work History
HOST / TAKEAWAY ATTENDANT
UNA Pizza + Wine
04.2024 - Current
- Used POS system to enter orders, process payments and issue receipts.
- Prepare fresh and high-quality salads, ensuring attention to detail and presentation.
- Take and manage reservations, confirming details with guests and inputting them into OpenTable.
- Efficiently manage the seating process to ensure guests are seated promptly, especially during busy hours.
- Ensure that all menu items (pizzas, salads, sides, drinks, etc.) are included in the order and properly packed for delivery or customer pickup.
- Ensure that each order is assigned to the correct delivery driver and that they have all necessary details (address, contact number, and special instructions).
HEAD HOSTESS / BANQUET SERVER
Moxies Restaurant - Sandman Hotel & Suites
07.2023 - Current
- Handled food and beverage orders for up to +150 guests, delivering prompt and friendly service.
- Greeted customers warmly upon arrival and provided a friendly dining experience.
- I collected and delivered room service for up to 23 floors.
- Took reservations and to-go orders by phone and answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Set up banquet tables and chair based on event requirement.
Education
High School Diploma -
Notre Dame Highschool 2023
Calgary, ABSkills
- Bilingual
- ProServe
- Sell Safe & QCW
- Good communication
- Creative Problem Solving
- Understanding Customer Needs
Timeline
HOST / TAKEAWAY ATTENDANT
UNA Pizza + Wine
04.2024 - Current
HEAD HOSTESS / BANQUET SERVER
Moxies Restaurant - Sandman Hotel & Suites
07.2023 - Current
High School Diploma -
Notre Dame Highschool 2023
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