Summary
Work History
Education
Skills
Timeline
Generic

Vanessa Uribe

Placentia

Summary

A reliable and responsible loan processor with excellent verbal and written communication skills, looking to continue expanding my knowledge and take skills to new levels. Willingness to take on added responsibilities with a positive attitude.

Work History

Loan Processor

Eagle Community Credit Union
  • Provide prompt, courteous, and efficient service to members.
  • Maintain neat, thorough, legible, and accurate loan documentation.
  • Perform accurate data entry and funding of direct loan applications.
  • Prior to funding, audit and perform necessary verification of approved direct loan documentation.

MSR III

Eagle Community Credit Union
  • Developed highly empathetic member relationships and earned reputation for exceeding service standard goals.
  • Promoted superior experience by addressing member’s concerns, demonstrating empathy and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.
  • Review and approve checks following proper guidelines.
  • Assist management with reviewing and auditing new memberships.
  • Open and close the branch following proper security protocols.
  • Oversee the team when management is not available.
  • Make informed decisions on my own.

MSR II

Eagle Community Credit Union
  • Delivered exceptional member service to our members by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Gather needed information from members to open new accounts.
  • Input loan applications, follow up on loan decisions, and fund loans.
  • Responsible for accurately performing monetary and non-monetary transactions.
  • Assist with ATM balancing and auditing on a weekly basis.
  • Accurately answer member's questions in a friendly and courteous manner.

Manager

Cashback Loans
  • Qualified loans and cashed checks according to Cashback Loans guidelines.
  • Maintain cash drawer accuracy.
  • Prepare and process loan applications.
  • Daily collections calls and courtesy reminders.
  • Qualified to do DMV transactions.

Education

University of California, Irvine
Irvine, CA

Skills

  • Team Player
  • Friendly
  • Detail Oriented
  • Patient
  • Clear Communication Skills

Timeline

Loan Processor

Eagle Community Credit Union

MSR III

Eagle Community Credit Union

MSR II

Eagle Community Credit Union

Manager

Cashback Loans

University of California, Irvine

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Vanessa Uribe