Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

VANESSA TOLEDO GUERRERO

Lemoore

Summary

Organized and motivated with good communication and multitasking skills. Positive team player, ready to support clients with accuracy and care.

Overview

4
4
years of professional experience

Work History

Eligibility Worker I

Fresno County Department of Social Services
Coalinga
09.2024 - Current
  • Conducted interviews with applicants to determine eligibility for Medi-Cal and CalFresh programs.
  • Verified income, residency, and household information using client documents and state databases.
  • Processed renewals and case changes in compliance with program regulations.
  • Explained Medi-Cal and CalFresh rules, benefits, and responsibilities clearly to clients.
  • Documented all case actions in automated eligibility systems, with attention to detail.
  • Assisted clients in resolving issues and provided referrals to community resources when needed.
  • Worked closely with coworkers and supervisors to ensure proper case management and customer service.

Digital Personal Shopper

Walmart
Hanford
08.2021 - 09.2024
  • Acquiring items needed for customers' orders in a timed manner
  • Locate specific products on the sales floor
  • Correspond with online customers via telephone or electronic messaging to address questions or complaints about products, policies, or shipping methods
  • Helps assist customers on the sales floor

Education

Associates Degree -

West Hills Community College
Lemoore, Ca, United States
05.2022

High School Diploma -

Lemoore High School
Lemoore, Ca, United States
06.2020

Skills

  • Customer service
  • Computer skills
  • Ability to work in a team
  • Fast learner
  • Ability to work under pressure
  • Communication skills
  • Attention to detail

References

  • Justin Salcedo (559)816-7013
  • Stephanie Ceja (559)362-6223
  • Marlene Contreras (559)469-3845

Timeline

Eligibility Worker I

Fresno County Department of Social Services
09.2024 - Current

Digital Personal Shopper

Walmart
08.2021 - 09.2024

Associates Degree -

West Hills Community College

High School Diploma -

Lemoore High School
VANESSA TOLEDO GUERRERO