Vanessa Toledano
Chino
Summary
Dynamic professional with a proven track record at Mount Saint Mary's University, enhancing visibility and fostering community connections. Excelled in high-pressure environments at Olive Garden, demonstrating exceptional customer service and multitasking abilities. Skilled in goal-oriented strategies and upselling, with a knack for building strong relationships and promoting sportsmanship at On Point Tumbling.
Overview
3
3
years of professional experience
Work History
Student Admission Representative
Mount Saint Mary's University, Los Angeles
08.2024 - Current
- Boosted visibility within the local community by representing our institution at various off-campus events such as college fairs and conferences.
- Established meaningful connections with alumni networks to facilitate ongoing engagement opportunities for current students and graduates alike.
- Built strong relationships with high school counselors, leading to increased referrals for our programs.
- Provided support to Financial Aid office by helping students navigate complex application processes for federal, state, and institutional funding sources.
Host, To-Go Specialist, Service Professional
Olive Garden
09.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Coach
On Point Tumbling
01.2022 - 05.2023
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Education
Bachelor of Arts - Business Administration, International Bus,Pre-Law
Mount Saint Mary's University
Los Angeles, CA05-2027
Skills
- Goal-oriented mindset
- Customer service
- Strong multitasking
- Upselling strategies
Timeline
Student Admission Representative
Mount Saint Mary's University, Los Angeles
08.2024 - Current
Host, To-Go Specialist, Service Professional
Olive Garden
09.2023 - Current
Coach
On Point Tumbling
01.2022 - 05.2023
Bachelor of Arts - Business Administration, International Bus,Pre-Law
Mount Saint Mary's University
Similar Profiles
Jayla TurnerJayla Turner
Clinical Nursing Student at Mount Saint Mary's University, Los AngelesClinical Nursing Student at Mount Saint Mary's University, Los Angeles
Kati MoralesKati Morales
Child Development Center, Student Worker at Mount Saint Mary's University, Los AngelesChild Development Center, Student Worker at Mount Saint Mary's University, Los Angeles
Sean CaoSean Cao
Library Assistant at Mount Saint Mary's University, Los AngelesLibrary Assistant at Mount Saint Mary's University, Los Angeles