Department Manager with over 20 years of experience in upscale and health food markets. Excelling in leadership, excellent customer service, visual merchandising, and inventory management.
Overview
21
21
years of professional experience
Work History
Floral Manager
Lazy Acres
Long Beach
10.2015 - Current
Managed daily floral operations, including receiving and processing deliveries, ensuring product quality, and accuracy.
Created weekly schedules, and delegated tasks to staff effectively.
Trained new employees on floral design techniques and customer service skills.
Ordered products and supplies based on budget goals, current trends, and sales projections.
Performed monthly inventory counts.
Runs daily price integrity reports.
Conducted daily audits on all departments.
Identify and hang tag for new and existing items.
Studio Specialist / Buyer
Pippi and Lola
Long Beach
08.2021 - 08.2023
Created and maintained vendor relationships.
Managed both open and closing shift operations.
Educated customers on plant health, maintenance, and seasonal care.
Trusted with access to company accounts to purchase products and pay vendors.
Oversaw work performance and merchandising.
Floral Designer
Wholefoods
Long Beach
04.2005 - 01.2014
Designed custom floral arrangements for various occasions and events.
Managed inventory of flowers and supplies to ensure freshness and quality.
Maintained workspace cleanliness and organization for safety and efficiency.
Assisted in visual merchandising to enhance store displays and attract customers.
Provided exceptional customer service by addressing inquiries and concerns promptly.