Results-oriented professional adept in team collaboration and organization. Experienced in addressing customer inquiries and resolving conflicts effectively, ready to leverage strong interpersonal skills to contribute to a dynamic work environment.
Overview
5
5
years of professional experience
Work History
America Reads Tutor - Bryn Mawr Elementary School
University of Redlands
Loma Linda
10.2024 - Current
Provided academic support through one-on-one tutoring sessions and group workshops.
Evaluated student progress and adjusted tutoring methods as necessary.
Worked closely with students to help develop math and essay writing skills.
Prepared handouts, study materials and other teaching aids.
Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
Diversity and Activism Chair
WRW - Wadada Wa Rangi Wengi
University of Redlands
09.2025 - 04.2026
Led community outreach initiatives to promote cultural awareness and engagement.
Coordinated workshops to educate youth on arts and cultural expression.
Developed strategic partnerships with local organizations for collaborative events.
Oversaw fundraising efforts to support community programs and activities.
Advocated for inclusivity in programs, ensuring representation of various cultures.
Ensured compliance with legal requirements relating to corporate governance practices.
Brand Associate
Old Navy
Palm Desert
09.2021 - 11.2025
Delivered excellent customer service by addressing inquiries and resolving issues.
Trained new associates on operational procedures and customer service standards.
Developed relationships with customers to encourage repeat business.
Resolved customer complaints in a timely manner.
Handled cash register transactions accurately and efficiently.
Trained new associates on store policies and procedures.