Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Serrano

Visalia

Summary

Highly motivated and self-driven Medical Assistant with a passion for addressing diverse challenges in the healthcare field. Committed to delivering exceptional medical care while adapting to dynamic environments. Eager to leverage a proactive mindset and extensive knowledge to contribute meaningfully to a forward-thinking team focused on improving patient outcomes. Proven ability to thrive in fast-paced settings, ensuring efficiency and quality in all aspects of patient care. Also Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Cake Decorator

Baskin Robbins
Visalia, CA
06.2023 - 01.2025
  • Organized and cleaned restaurant during downtime, maintain a sanitized work environment at all times.
  • Built and maintained internal and external customer satisfaction.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Resolved complaints promptly and professionally.
  • Followed procedures for safe food preparation, assembly, and presentation.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Strengthened communication skills through regular interactions with others.

Medical Assistant

Dr.Dhillon
Visalia, CA
08.2025 - 03.2026

Assisted in managing daily operations for front and back office tasks. Supported team members in achieving project objectives. Provided administrative help to ensure smooth workflow.

Executed administration of injections with precision and care.

Checked in patients efficiently to facilitate smooth operations. Assisted with patient registration processes to enhance experience. Supported healthcare teams by managing patient check-in activities.

Performed electrocardiograms (EKGs) to assess cardiac health.

Education

Medical Assistant -

San Joaquin Valley College
Visalia, CA
08-2024

Skills

  • Cake Presentation Techniques
  • Decorative Cake Techniques
  • Clinic scheduling and communication
  • Cake Flavor Pairing
  • Food Safety Standards
  • Clinical EKG, OSHA, venipuncture, assist in minor office procedures, urinalysis, Audiometer, Glucose, Autoclave, Vital Signs, Injections, Spirometry and Hemocue machines
  • Kitchen Safety Practices
  • Patient assessment
  • Food Handling Certification
  • Baking Techniques
  • Knowledge of the inventory of medical and administrative supplies and equipment, coordinate maintenance and repair of office equipment and maintain documentation and logs in accordance with OSHA guidelines
  • Ingredient Inventory Management
  • Client Appointment Scheduling
  • Food Safety Compliance

Timeline

Medical Assistant

Dr.Dhillon
08.2025 - 03.2026

Cake Decorator

Baskin Robbins
06.2023 - 01.2025

Medical Assistant -

San Joaquin Valley College
Vanessa Serrano