Vanessa Schmidt
Student
Riverside
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Sales Associate
Shoe Palace
11.2024 - Current
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Established personal connections with customers, exceeding customer service expectations
- Built rapport with clients by providing quality customer service and problem solving
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
Delivery Driver
UberEATS
10.2024 - Current
- Maintained excellent punctuality, customer service, and efficiency, receiving top ratings for months
- Served an average of 100 deliveries per month while driving up to many miles per week
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Managed customer inquiries and complaints in polite and professional manner.
Crew Member
Manhattan Beach Creamery
03.2023 - 11.2024
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Offered strong customer service skills, keeping customers satisfied
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Volunteer
Torrance Memorial Medical Center
10.2022 - 01.2023
- I continually updated my leadership resume and honed my skills by participating in various management trainings.
- Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses.
- Created a team culture of exceeding customer expectations, exceeding all company performance goals, and standards.
- Ensured all patients were greeted with a warm, friendly smile.
- Maintained a high level of professionalism, and provided excellent customer service to all doctors and patients.
- Received positive feedback from patients for the quality of cleaning, and engaging communication.
- Developed a high level of awareness of residents' health and safety needs, working closely with the nursing staff.
Education
No Degree - Pre-med
University of California Riverside
Riverside, CA06.2029
High school -
Hawthorne Math And Science Academy
06.2025
Skills
- Customer service and guest services
- Time management and task prioritization
- Communication skills and leadership
- Food service and restaurant experience
- Medical record keeping
- Team collaboration and problem resolution
- Microsoft word
Accomplishments
- Seal of Biliteracy
- Was leader of my volunteering group
- completed 200+ hours of community services
Certification
High school diploma
Timeline
High school diploma
06-2025
Sales Associate
Shoe Palace
11.2024 - Current
Delivery Driver
UberEATS
10.2024 - Current
Crew Member
Manhattan Beach Creamery
03.2023 - 11.2024
Volunteer
Torrance Memorial Medical Center
10.2022 - 01.2023
No Degree - Pre-med
University of California Riverside
High school -
Hawthorne Math And Science Academy