Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

VANESSA SAUCIER

Ottawa,ON

Summary

Experienced medical esthetician with advanced skincare techniques and client relationship management. Utilizes personalized treatment plans to address specific skincare needs, ensuring optimal results. Strong understanding of team dynamics and client satisfaction, fostering supportive and results-driven environment.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Medical Esthetician

BEAUTY SEKRETS
11.2024 - Current
  • Continuously monitored treatment progress with detailed documentation for accurate assessment of each session''s effectiveness towards overall goals.
  • Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
  • Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
  • Enhanced laser system performance by conducting regular inspections and calibrations.

Technical Trainer

DERMAPURE
02.2023 - Current
  • Developed customized learning plans for employees at different skill levels, ensuring optimal knowledge retention and skill development.
  • Increased team efficiency by providing targeted training on software applications and hardware troubleshooting.
  • Enhanced laser system performance by conducting regular inspections and calibrations.
  • Sold products and additional services while rendering treatments to cross-promote other areas of practice.
  • Reduced equipment downtime by promptly diagnosing and resolving technical issues.

Medical Esthetician

Skins Derma Care
09.2018 - 01.2023
  • Provided excellent customer service and skincare treatments to clients
  • Conducted private client consultations
  • Trained new staff on range of spa services offered
  • Converted 72% of service customers into product customers
  • Sold skincare products to patients according to specific needs, boosting overall revenue
  • Answered multi-line phone, returned clients calls and scheduled appointments
  • Managed social media presence on Instagram, Facebook and LinkedIn to drive new business
  • Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
  • Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.

Makeup Artist

Vickie MUA
01.2017 - 02.2020
  • Handled appointment booking, canceling and rescheduling.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Provided makeup services to 25 clients per month for weddings, proms and other special events.
  • Responded to customer inquiries by phone, email and in person.
  • Recommended styles and treatments based on clients' needs and appearances.

Server

Blue Cactus Bar & Grill
05.2017 - 09.2019
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Provided exceptional service to high volume of daily customers
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inven
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Resolved customer concerns with friendly and knowledgeable service.

Beer Cart Girl

Outaouais Golf Course
05.2015 - 09.2018
  • Provided friendly but quick service
  • Operated a golf cart where I made and brought alcoholic beverages to golfers on the course
  • Cash Handling
  • Routinely checked identification of patrons purchasing alcoholic beverages.
  • Comfortable Standing for long periods
  • Active Listening skills
  • Communicated and engaged with the players

Education

Bachelor of Arts - Psychology

St-Francis Xavier University

Some College (No Degree) - Medical Aesthetics

Versailles Academy

Some College (No Degree) - Policing

Algonquin College
Ottawa, ON

High School Diploma -

École Secondaire Publique Louis-Riel
Gloucester, ON
06.2015

Skills

  • Professional communication

  • Advanced skincare techniques

  • Sales and marketing

  • Skin tightening procedures

  • Medical spa management

  • Attention to detail

  • Spa retail sales

    • Planning and coordination

Languages

English
Full Professional
French
Full Professional
Spanish
Limited

Certification

  • Laser Hair Removal Technician Certification - [State] Health Department or Laser Training Institute.
  • Advanced Medical Aesthetics Certification - Aesthetic Medical Educators Training.
  • LED Light Therapy Certification – Professional organizations or equipment manufacturers.
  • Acne Specialist Certification – Face Reality Skincare.
  • Chemical Peel Certification - Aesthetic Science Institute or similar accrediting bodies.

Timeline

Lead Medical Esthetician

BEAUTY SEKRETS
11.2024 - Current

Technical Trainer

DERMAPURE
02.2023 - Current

Medical Esthetician

Skins Derma Care
09.2018 - 01.2023

Server

Blue Cactus Bar & Grill
05.2017 - 09.2019

Makeup Artist

Vickie MUA
01.2017 - 02.2020

Beer Cart Girl

Outaouais Golf Course
05.2015 - 09.2018

Some College (No Degree) - Medical Aesthetics

Versailles Academy

Some College (No Degree) - Policing

Algonquin College

High School Diploma -

École Secondaire Publique Louis-Riel

Bachelor of Arts - Psychology

St-Francis Xavier University

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VANESSA SAUCIER