Vanessa Sarty

Developed and maintained lesson schedules for optimal organization.

Executed accurate record keeping of lessons for future reference.

Managed monthly invoicing to ensure timely payments.

• Cultivated strong relationships with clients, fostering a loyal community through exceptional service and engagement.
• Maintained accurate financial records, ensuring transparency and accountability in all transactions.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Assessed income and expenses and adapted plans to improve profit levels.
• Oversaw scheduling of riding lessons, optimizing instructor availability and client satisfaction.
• Developed and implemented training programs for staff to enhance their skills in horse handling and customer service.

• Managed day-to-day operations of equestrian facility, ensuring optimal care for horses and maintenance of grounds.
• Developed and implemented feeding schedules to improve horse health and performance outcomes.
• Coordinated training programs for staff, enhancing skill sets and operational efficiency.
• Oversaw inventory management, ensuring availability of feed, equipment, and supplies for daily operations.
• Monitored horse health through regular assessments, identifying issues promptly to ensure well-being.
• Established and enforced safety protocols, promoting a secure environment for staff and animals.
• Managed farm staff efficiently, providing training and guidance for optimal performance.
• Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
• Maintained a safe working environment by enforcing safety protocols and conducting regular inspections of facilities and equipment.

Executed opening and closing procedures for store operations.

Managed issuance of receipts, refunds, and credits with precision.

Tracked all transaction totals to ensure proper financial reporting.

Conducted cash counts at beginning and end of shifts.

Maintained balanced cash float for following shifts.

Operated cash register and debit/card machines efficiently.

Monitored fuel levels in each holding tank for inventory control.