Vanessa Rojas
Bellflower
Overview
2
2
years of professional experience
Work History
Sales Associate
Bookoff Inc
10.2021 - 11.2022
- Assisted customers in selecting books, providing personalized recommendations based on interests.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized and visually appealing product displays to enhance customer experience.
- Engaged with customers to resolve inquiries, ensuring high levels of satisfaction.
- Collaborated with team members to achieve sales goals and improve store performance.
- Adapted quickly to changes in merchandise and promotions, maintaining knowledge of current offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Journeys Shoes
06.2020 - 12.2021
- Conducted inventory checks regularly, ensuring stock availability and accuracy.
- Participated in promotional events to boost store visibility and attract new customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
David Starr Jordan High School
Long Beach06-2019
Skills
- Customer service
- Teamwork and collaboration
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Cash handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Bookoff Inc
10.2021 - 11.2022
Sales Associate
Journeys Shoes
06.2020 - 12.2021
High School Diploma -
David Starr Jordan High School