Vanessa Rojas
Steinbach,MB
Summary
Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills.
Attentive veterinary assistant passionate about promoting animal health and extending lives of pets. Dedicated and focused professional with several years of experience assisting veterinarians in examining animals to determine nature of illnesses or injuries. Comfortable restraining and holding animals for extended periods of time.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
Work History
Veterinary Assistant/Receptionist
Pet vet
Steinbach, Manitoba
08.2019 - Current
- Assisted veterinarians during examinations and procedures.
- Prepared and maintained surgical instruments and equipment for use.
- Monitored animal behavior and reported changes to the veterinary team.
- Cleaned and organized animal enclosures, ensuring a safe environment.
- Provided compassionate care to animals during their recovery processes.
- Handled administrative tasks such as scheduling appointments and filing records.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
Veterinary Receptionist
Bridgwater Animal Hospital and Wellness center
Winnipeg, Manitoba
03.2019 - 08.2019
- Greeted clients and pets, ensuring a welcoming atmosphere at the wellness center.
- Scheduled appointments using veterinary practice management software for efficient service.
- Managed patient records, maintaining accuracy and confidentiality at all times.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Responded quickly to life-threatening situations while maintaining composure under pressure.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Supervisor
Tim hortons
Steinbach, Manitoba
06.2015 - 03.2019
- Supervised daily operations ensuring efficient service delivery.
- Trained new staff on customer service and food safety standards.
- Managed inventory levels and conducted regular stock checks.
- Monitored quality control processes for food preparation and presentation.
- Enforced health and safety regulations within the workplace environment.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
Veterinary Office Assistant - Veterinary Care
Robertson College
Winnipeg, Manitoba 05.2018 - 05.2019
SRSS
Steinbach, ManitobaSkills
- Animal care
- Client care
- Appointment scheduling
- Emergency responses
- Time management
- Attention to detail
- Pharmacy inventory
- Client education
- Veterinary terminology
- Cleaning and sanitizing
- Patient restraint
- Euthanasia assistance
- Proficient in Avimark, Cornerstone and Ezyvet
Timeline
Veterinary Assistant/Receptionist
Pet vet
08.2019 - Current
Veterinary Receptionist
Bridgwater Animal Hospital and Wellness center
03.2019 - 08.2019
Veterinary Office Assistant - Veterinary Care
Robertson College
05.2018 - 05.2019
Supervisor
Tim hortons
06.2015 - 03.2019
SRSS