Vanessa Rojas
Bell Gardens,CA
Summary
Dedicated and empathetic Medical Assistant with experience in direct patient care and medical office management. Highly motivated and eager to take on new challenges, possessing a strong work ethic and adaptability. Committed to obtaining the highest level of patient satisfaction and prioritizing compliance with regulatory and practice standards. Cultivating trust and rapport with patients through excellent communication and interpersonal skills, ensuring a positive healthcare experience. Adept at working effectively and quickly mastering new skills, making a valuable asset to any healthcare team.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Ecologica Medical Spa
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Waitress
Private Employers
06.2021 - Current
- Provided excellent customer service to ensure repeat customers.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Took orders for food and drinks and delivered them to guests.
- Assisted other wait staff members in times of heavy customer traffic.
Lead Medical Assistant
West Beverly Podiatry Group
08.2023 - 01.2024
- Supervised, trained and coached team of medical assistants.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Assisted physicians in performing minor surgeries or procedures when needed.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Assisted in organizing laboratory tests, X-rays and other diagnostic procedures.
- Provided guidance and support for new employees during their orientation period.
Medical Assistant
West Beverly Podiatry Group
10.2022 - 01.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant
Externship
08.2022 - 10.2022
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Prepared treatment rooms for patient examinations.
Cart Manager
Voluntary Work
10.2017 - 10.2017
- Assigned tasks to staff members and monitored their performance.
- Created and implemented procedures for cart retrieval, maintenance, and storage.
- Managed the checkout process of carts at the end of each day.
- Organized daily inventory of carts to ensure proper distribution across departments.
- Backed up inside team with cleaning and customer service needs.
- Monitored stock levels of spare parts used in maintaining store carts in good condition.
Education
No Degree - IV Administration And Blood Draw
LA School Nursing Career College
Los Angeles, CA10-2024
Diploma - Medical Assistant
Uei
Huntington Park, CA10-2022
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-2021
Skills
- Patient Education and Counseling
- Inventory and Supply Management
- Conflict Resolution Techniques
- Vital Signs Monitoring
- Staff Oversight
- Patient Flow Management
- Procedure Assistance
- Upselling Strategies
- Problem-Solving
- Proficient Spanish reading, writing, translation
- HIPAA compliance
- Customer service
- CPR
- Phlebotomy techniques
- Medical procedures
- Professionalism and ethics
- Sterilization techniques
- Equipment sterilization
Timeline
Medical Assistant
Ecologica Medical Spa
02.2024 - Current
Lead Medical Assistant
West Beverly Podiatry Group
08.2023 - 01.2024
Medical Assistant
West Beverly Podiatry Group
10.2022 - 01.2024
Medical Assistant
Externship
08.2022 - 10.2022
Waitress
Private Employers
06.2021 - Current
Cart Manager
Voluntary Work
10.2017 - 10.2017
High School Diploma -
Bell Gardens High School
No Degree - IV Administration And Blood Draw
LA School Nursing Career College
Diploma - Medical Assistant
Uei
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