Vanessa Reyes

Managed front desk operations in main lobby.

Welcomed customers warmly.

Led strategic initiatives to enhance operational efficiency.

• Coordinated daily operations to ensure seamless workflow and task completion.
• Assisted in developing strategies to enhance customer satisfaction and service delivery.
• Monitored inventory levels, ensuring optimal stock availability and reducing shortages.
• Collaborated with team members to implement process improvements and increase efficiency.
• Managed cash register operations and maintained balanced cash drawer.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Guided students to step beyond comfort zones.

•Assisted students with academic assignments.

• Assisted with special events and programs.
• Communicated with staff members to stay informed about volunteer opportunities and events.