Vanessa Ramos
Whittier
Summary
Dedicated detailed oriented professional with history of meeting goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Supervising Typist Clerk
Los Angeles County Registrar Recorder/County Clerk
11.2022 - Current
- Supervise daily operation of the Election Information Section.
- Over see the day- to -day performance of clerical staff.
- Communicate vital information from Section Head to clerical staff and advise Section Head of staffs performance or needs.
- Organize and create workflow, daily tasks and special assignments.
- Approve and maintain timecards and time off requests.
- Ensure that staff understand their duties or delegated tasks.
- Oversee the telephone queues and reports.
- Create and manage clerical staff election and telework schedules.
- Evaluate staff for punctuality, performance and professionalism issues and provide feedback to Section Head.
- Receive complaints and resolve problems and issues.
- Maintain timekeeping and personnel records.
- Create, prepare and submit performance evaluations.
- Conduct interviews for permanent employees and temporary staff.
- Responsible for recruiting, selecting, orienting and training clerical employees.
- Extensive knowledge and experience with candidate filing, qualifying, issuing, processing and filing candidate nomination documents and candidate statements.
- Oversee and train clerical staff in the process of candidate filing, qualifying, issuing, processing and filing candidate nomination documents and candidate statements.
- Makes final check of forms, applications, authorizations and records without higher level review.
- Answers questions and provides information to the public concerning regulations, electoral procedures, forms, applications, and voter registration requests.
- Consults with professional and technical personnel on matters affecting the clerical work of the section, and contacts other divisions, departments, outside agencies, and members of the public for additional information when necessary.
Intermediate Typist Clerk
Los Angeles County Registrar-Recorder/County Clerk
10.2017 - 11.2022
- Customer Service, voter registration and clerical
- Election information, candidate filing
- Typing of reports for management approval
- Typing correspondences to customers. Reviews work results for accuracy, adequacy and conformity to instructions or prescribed work methods
- Processes documents according to established procedures lists, bills, receipts, statements, files, and notices
- Reviews documents for completeness, accuracy, and compliance with legal and other requirements.
- Answers questions and provides information to the public concerning regulations, procedures, forms, applications, and registration requests.
- Assist in Interviewing prospective personnel and makes recommendations concerning their employment as needed
- Instructs temporary employees in the work to be performed and the order in which it is to be completed and explains changes in departmental rules and procedures
- Assist in the training of temporary employees. During election filing assists in the planning of the flow of work and coordinates various functions and tasks performed by temporary staff
- Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data, cost records and distribution
- Searches records and files for data where judgment is required in selecting or abstracting material.
- Indexes and cross-references records and files. Sorts, arranges and files documents; retrieves and issues filed materials.
- Cashier, calculates amounts due and collects fees, estimates monetary amounts due. Requests, receives, stores, , and maintains related records.
- Receives, sorts and distributes mail. Serves as a receptionist or counter clerk greeting the public.
Election Assistant I
Los Angeles County Registrar-Recorder/County Clerk
05.2016 - 10.2017
- Assist in Election night procedures
- Ballot inspection
- Ballot processing, Process Voted Ballot card boxes, Write-In ballots.
- Assist In Election Canvass procedures, Roster Scanning, Roster Reconciliation , Roster Balance, Crossover Voters, Voters with Disability Provisional Voters, Roster Book Auditing, Roster reports Proofreading, Reconciliation balancing, Provisional Scanning, Provisional Matching , Validating to Roster Reconciliation, Precinct Inquiry, Roster Validating, Street Indexes, Proofreading of Street Indexes, Provisional Processing , Provisional sorting , Provisional Counting and Stamping
Accounts Payable Clerk
Diamond W Floor Covering
05.2005 - 11.2009
- Process and manage payments received
- Maintain up to date billing system
- Carry out billing ,collection and reporting activities
- Process receipts, cash, and prepare bank deposits
- Investigate and resolve customer quires, communicate with customers via phone ,email, mail, and personally
- Inputting ,batching and coding
- Opening mail, stamp date and distribute mail. answer phones and operate switchboard
- Filing, post bills receipts and invoices assist in month end
Accounts Assistant/ Secretary
Carter Sanitation
06.2000 - 05.2005
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Received and routed business correspondence to correct departments and staff members.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Responded to inquiries from callers seeking information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Whittier High School
Whittier, CASkills
- Excellent communication
- Dependable, self starter
- Multi-tasked, team player and thrive in fast paced environment
- Experienced in DIMS AS400, Windows XP, MS Word/Excel/Access/Outlook
- Customer service and Leadership
- Proofreading and editing
- Self-Motivated
- Problem solving
- Planning and Coordination
Timeline
Supervising Typist Clerk
Los Angeles County Registrar Recorder/County Clerk
11.2022 - Current
Intermediate Typist Clerk
Los Angeles County Registrar-Recorder/County Clerk
10.2017 - 11.2022
Election Assistant I
Los Angeles County Registrar-Recorder/County Clerk
05.2016 - 10.2017
Accounts Payable Clerk
Diamond W Floor Covering
05.2005 - 11.2009
Accounts Assistant/ Secretary
Carter Sanitation
06.2000 - 05.2005
Whittier High School
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