Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Ramirez

Modesto

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.

Hardworking and reliable employee with experience operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

Amazon
07.2021 - 07.2024
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.

Cashier

Burlington
07.2020 - 05.2021
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases and signed customers up for rewards program.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.

Customer Service Associate

Macy's
10.2018 - 12.2018
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

High School Diploma -

Modesto High School
Modesto, CA
05.2018

Skills

  • Calm and Professional Under Pressure
  • Understanding Customer Needs
  • Spanish Fluency
  • Detail-Oriented
  • Reliable and Responsible
  • Honest and Dependable
  • Order picking and processing

Timeline

Warehouse Associate

Amazon
07.2021 - 07.2024

Cashier

Burlington
07.2020 - 05.2021

Customer Service Associate

Macy's
10.2018 - 12.2018

High School Diploma -

Modesto High School
Vanessa Ramirez