Personable and compassionate healthcare professional with a robust background in patient care and leadership, dedicated to enhancing the overall patient experience. Extensive knowledge of medical protocols and patient management, complemented by expertise in medication administration and critical thinking. Committed to fostering a supportive environment that prioritizes patient well-being while consistently striving to improve health outcomes. Proven ability to collaborate effectively with multidisciplinary teams to deliver high-quality care and ensure optimal patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Charge Nurse-Licensed Vocational Nurse
Casa Bonita Long Term and Subacute Hospital
01.2025 - Current
Provide comprehensive nursing care to a daily caseload of 12 subacute patients with complex medical conditions, including tracheostomies, G-tubes, wound care, and ventilators.
Lead LVN overseeing daily care for up to 38 residents with complex physical and cognitive conditions.
Monitor vital signs, perform assessments, and document patient conditions in EMR systems (e.g., PointClickCare).
Collaborate with RNs, physicians, respiratory therapists, and other allied health professionals to coordinate individualized care plans.
Maintain accurate and timely documentation, contributing to successful audits and regulatory compliance.
Supervise and delegate tasks to 6+ CNAs, ensuring timely and appropriate delivery of ADL support and hygiene care.
Conduct audits and ensure compliance with infection control protocols, fall prevention strategies, and safety standards.
Effectively communicate our status and census with staff accordingly to facilitate patient flow.
Infection Control: Assisted in infection control measures by sterilizing surgical instruments, medical devices, and equipment used in patient care.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
Collaborated with other healthcare professionals to provide quality patient care.
Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
Reduced medication errors by establishing stringent medication administration procedures.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Implemented mentorship program for new nurses, accelerating their onboarding process and improving their competence.
Managed supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
Enhanced patient satisfaction by personalizing care plans based on individual patient needs and preferences.
Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
Patient Care Assistant Transplant Unit
Loma Linda Medical Center
10.2023 - 01.2025
Collected, reported, and documented data including vital signs, height, weight, intake and output, oximetry, and comfort level. Changes to baseline data established by the RN; client or family comments relating to the client’s care and Assisted in the admission, transfer, and discharge process.
Order and maintain applicable stock and forms; timely answering telephones and directing visitors, practicing appropriate customer service as well as observing HIPPA.
Keep the unit updated with correct information including patients in our unit.
Preformed EKGs/ECGS as delegated by RN as well as connect patients to telemetry.
Personal care for general medical/surgical patients.
Provided behavioral/emotional support; supervision for those who are on hemodialysis and awaiting transplants.
Evaluated patient care needs, prioritize treatment, and maintained patient flow.
Effectively communicate our status and census with staff accordingly to facilitate patient flow.
Infection Control: Assisted in infection control measures by sterilizing surgical instruments, medical devices, and equipment used in patient care.
Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced patient comfort by providing compassionate and attentive care.
Lead Medical Assistant
Apple Urgent Care
12.2022 - 06.2024
Performed front office duties such as checking in patients and confirming eligibility with various insurance companies.
Assisted in training new employees when called upon to help out.
Recorded and updated patient information into Urgent Care database and managed appointment scheduling.
Took and recorded patient vital signs including blood pressure and heart rate.
Assisted in any medical procedures with provider.
Maintained and cleaned exam rooms and all medical equipment and disposed of medical waste.
Managed inventory.
Infection Control: Assisted in infection control measures by sterilizing surgical instruments, medical devices, and equipment used in patient care.
Sterilization and Maintenance: Ensured all medical equipment was properly sterilized following strict protocols to maintain a sterile environment for various medical procedures.
Logistics manager
Ponce Ground Services
12.2021 - 03.2023
Track and trace each load that is tendered to us to ensure no issues deviate from scheduled arrival time.
Daily use of systems including Excel, Teams, Outlook, Microsoft Word, FMCSA and DAT Board.
Completed all training materials and communicated information to staff regularly.
Submitted weekly department schedules and payroll.
Build/ broker load on PCS Express system and well as TMS Ascend.
Build and maintain positive customer relationships.