Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Powers

Santa Ana

Summary

Motivated and compassionate professional with a strong background in customer service and administrative support, currently preparing for the National EMT Certification. Skilled at working in fast-paced, high-pressure environments, providing empathetic assistance, and ensuring accuracy in documentation. Eager to bring excellent communication skills and a commitment to patient care to an admissions role in a hospital or medical facility.

Overview

4
4
years of professional experience

Work History

Sales Associate

Sip and Shop
Gilbert
11.2024 - 03.2025
  • Delivered exceptional service to customers, enhancing overall shopping experiences.
  • Maintained organized sales floor to optimize customer engagement.
  • Processed transactions efficiently with point-of-sale system.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Collaborated with team members to achieve daily sales goals.
  • Participated in visual merchandising to improve product visibility and attract customers.
  • Provided accurate information about store offerings while answering incoming calls.

Guest Services

Joey Manhattan
Manhattan
01.2024 - 06.2024
  • Greeted guests warmly upon arrival, ensuring a positive first impression and escorted guests to seating area, furnished menus and highlighted daily specials.
  • Managed reservation system to optimize seating arrangements efficiently.
  • Coordinated with servers to maintain smooth dining room flow during peak hours.
  • Handled guest complaints promptly, escalating issues to management when necessary.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Sales Associate

Boot Barn
Anaheim
03.2021 - 01.2024
  • Greeted customers and assisted with product selection, sizing and styling
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained records related to sales for store management.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Worked with fellow sales team members to achieve group targets.
  • Handled customer complaints in a professional manner.

Education

EMT - EMT

EMSU
Tempe, AZ
06-2024

Completion - EMT

Pro-Tech EMT School
Anaheim, CA
12-2022

High School Diploma -

Foothill High School
Tustin, CA
06-2021

Some College (No Degree) -

Orange Coast College
Costa Mesa, CA

Skills

  • Customer service
  • Customer relationship management
  • Reservation management
  • Transaction processing
  • Problem solving
  • Attention to detail
  • Effective communication
  • Time management

Timeline

Sales Associate

Sip and Shop
11.2024 - 03.2025

Guest Services

Joey Manhattan
01.2024 - 06.2024

Sales Associate

Boot Barn
03.2021 - 01.2024

EMT - EMT

EMSU

Completion - EMT

Pro-Tech EMT School

High School Diploma -

Foothill High School

Some College (No Degree) -

Orange Coast College

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Vanessa Powers