Vanessa Pineda
Santa Ana
Summary
Proactive and customer-focused, I excel in fast-paced environments, evidenced by my time at McDonald's. My ability to resolve complaints and great in teamwork, has significantly enhanced team efficiency. Skilled in customer service and problem-solving, I've also empowered students at Kid Works, boosting their confidence and academic success.
Overview
4
4
years of professional experience
Work History
Team Member
McDonald's
05.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations such as cashier, kitcken, and beverages.
Team Member
El Pollo Loco
10.2023 - 08.2024
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by explaining information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Served and delivered food to customers in a fast and efficient manner.
Volunteer/After-School Tutor
Kid Works
01.2021 - 03.2021
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Developed methods to motivate and engage students in learning.
Education
Associate of Arts - Psychology
Orange Coast College
Costa Mesa, CA05-2027
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Great communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
McDonald's
05.2024 - Current
Team Member
El Pollo Loco
10.2023 - 08.2024
Volunteer/After-School Tutor
Kid Works
01.2021 - 03.2021
Associate of Arts - Psychology
Orange Coast College
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's