VANESSA PELAYO
Montebello
Summary
Professional with 6+ years in customer service, education, and administrative support. Expertise in effective communication, conflict resolution, and meeting diverse client and student needs in dynamic settings. Proficient in tutoring, behavior management, and client relations, complemented by strong leadership and problem-solving skills. Certified in First Aid, dedicated to fostering positive experiences in educational and service environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Academic Tutor
LEARN LA
Whittier
08.2022 - Current
- Conducted individual tutoring sessions to enhance student academic performance.
- Demonstrated diverse teaching techniques to engage students effectively.
- Prepared and administered assessments to evaluate student comprehension of course material.
- Created a positive learning environment that fostered student success.
Retail Sales Associate
Target
Montebello
05.2018 - 09.2021
- Assisted in training new employees on proper use of equipment and safety protocols.
- Provided product information and answered customer questions.
- Stocked shelves with merchandise according to company standards.
- Handled customer complaints in a professional manner.
- Demonstrated product features to customers.
Education
Associate of Arts - English
Rio Hondo College
Whittier, CA06-2027
Skills
- Academic writing and research
- Curriculum development
- Customer service and relations
- Sales strategies
- Time management
- Data tracking
Certification
First Aid Certification
Languages
5,5
Timeline
Academic Tutor
LEARN LA
08.2022 - Current
Retail Sales Associate
Target
05.2018 - 09.2021
Associate of Arts - English
Rio Hondo College