Vanessa Ornelas
Pomona
Summary
Organized and proactive professional with experience in retail and merchandising. Strong active listening skills and reliability contribute to effective team collaboration and exceptional customer service.
Overview
5
5
years of professional experience
Work History
Merchandising Associate
Cal Poly Pomona Foundation
Pomona, CA
03.2025 - Current
- Developed and maintained product displays to enhance visual merchandising strategies.
- Collaborated with team members to execute promotional campaigns effectively.
- Analyzed inventory levels to ensure optimal stock availability for customer demand.
- Assisted in training new staff on merchandising standards and best practices.
Retail Store Associate
Carters Oshkosh
Montclair, CA
10.2023 - 03.2026
- Assisted customers with product inquiries and service-related issues.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays and ensured store cleanliness and organization.
- Managed inventory levels, including stock replenishment and markdowns.
- Monitored sales floor activities to enhance customer engagement and satisfaction.
- Collaborated with team members to achieve daily sales goals and promotions.
Receptionist
VIP Animal Hospital
Fullerton, CA
06.2024 - 08.2024
- Delivered exceptional front desk service, ensuring positive client experiences in a fast-paced environment.
- Managed appointment scheduling and patient records with accuracy and attention to detail.
- Collaborated with veterinary staff to streamline communication and improve operational efficiency.
- Handled client inquiries and concerns effectively, fostering strong relationships with pet owners.
Crew Member
Raising Cane's Restaurants
Chino Hills, CA
03.2022 - 09.2023
- Delivered exceptional customer service in fast-paced restaurant environment.
- Operated kitchen equipment and maintained food safety standards consistently.
- Trained new crew members on operational procedures and best practices.
- Collaborated with team to ensure timely order preparation and accuracy.
Sandwich Artist
SUBWAY®Restaurants
Chino Hills, CA
06.2021 - 03.2022
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management by restocking supplies and minimizing waste.
- Trained new employees on sandwich preparation techniques and customer service protocols.
Education
Bachelor of Science - Biology
California State Polytechnic University, Pomona
Pomona, CA05-2027
High School Diploma -
Walnut High School
Walnut,CA05-2021
Skills
- Stock control
- Reliable and punctual
- Friendly and outgoing
- Active listener
- Organization
- Cash Handling
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Merchandising Associate
Cal Poly Pomona Foundation
03.2025 - Current
Receptionist
VIP Animal Hospital
06.2024 - 08.2024
Retail Store Associate
Carters Oshkosh
10.2023 - 03.2026
Crew Member
Raising Cane's Restaurants
03.2022 - 09.2023
Sandwich Artist
SUBWAY®Restaurants
06.2021 - 03.2022
Bachelor of Science - Biology
California State Polytechnic University, Pomona
High School Diploma -
Walnut High School