Vanessa Nicoletti
Smithville,ON
Summary
Driven and motivated Bachelor of Science in Nursing (BScN) student with experience in both clinical and customer-focused environments. Recognized for strong communication skills, professionalism, and the ability to create meaningful connections that foster trust and positive experiences. Brings a high level of attention to detail, organization, and confidence when supporting individuals in making informed decisions. A collaborative team player who contributes to a positive work environment while also demonstrating independence and initiative. Thrives in fast-paced settings and is highly motivated to grow, take on new challenges, and deliver high-quality, client-centered experiences.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Private Math and Science Tutor
Self
Stoney Creek, Ontario
09.2022 - Current
- Provided one-on-one tutoring sessions in math and science subjects.
- Developed customized lesson plans for diverse learning styles and needs.
- Conducted regular assessments to evaluate student understanding and progress.
- Developed engaging activities to reinforce key concepts in math and science, enhancing student retention.
- Collaborated with parents to review student performance and develop tailored strategies for improvement.
- Adapted teaching methods based on student feedback and learning pace.
- Provided guidance on university/college selection processes for high school seniors.
Automotive Service Advisor Assistant
Nicoletti Automotive and Transmission Repair
Stoney Creek, Ontario
09.2022 - Current
- Assisted customers in understanding service recommendations and repair options.
- Demonstrated strong consultative sales skills while building trust and long-term client relationships
- Handled customer inquiries via phone and in-person, ensuring clear communication of service options.
- Coordinated appointments and collaborated with technicians to ensure efficient and timely service
- Prepared estimates, processed service orders, and maintained accurate client records
- Thrived in a fast-paced, team-oriented environment while maintaining a high standard of customer service
- Demonstrated strong organizational skills to ensure efficient day-to-day operations at the shop
- Performed preventative maintenance and repair on light to heavy-duty vehicles, such as oil changes, brake repairs, and engine diagnostics
Cashier and Customer Service
Fortinos
Stoney Creek, Ontario
08.2020 - 07.2022
- Delivered exceptional customer service by creating a welcoming, friendly, and positive experience for every client
- Built rapport quickly with customers, enhancing overall satisfaction and loyalty
- Assisted customers with product selection and inquiries, demonstrating strong communication and people skills
- Handled transactions accurately while maintaining efficiency in a fast-paced environment
- Maintained a clean, organized, and visually appealing workspace aligned with company standards
- Collaborated with team members to ensure smooth and professional store operations
Education
Bachelor of Science - Nursing
Brock University
St. Catharines12-2026
Skills
- Client relationship building & rapport
- Strong communication & interpersonal skills
- Time management & Organization
- Ability to work in fast-paced environments
- Team collaboration
- Problem solving skills
- Customer service excellence
- Consultative sales & product recommendations
- Patient care & Assessment
- Critical thinking
Certification
Heart and Stroke Training: BLS
Accomplishments
Golden Key International Honours Society 2025-present
References
TORI MCDOWALL
Clinical Instructor, Brock University - Clinical Instructor
(905) 688-5550
tmcdowall@brocku.ca
CAMILA CHINDEMI
Clinical Instructor, Brock University - Clinical Instructor
(905) 380-3683
Camilla.Chindemi@niagarahealth.on.ca
JONATHAN RAVELLO
Nicoletti Automotive - Manager
(365) 384-2295
jonathan.ravello@icloud.com
Timeline
Private Math and Science Tutor
Self
09.2022 - Current
Automotive Service Advisor Assistant
Nicoletti Automotive and Transmission Repair
09.2022 - Current
Cashier and Customer Service
Fortinos
08.2020 - 07.2022
Bachelor of Science - Nursing
Brock University