Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant
Dr. P Laban, Virtual Hospital Program Lead
Langley, BC
07.2022 - Current
Restructured operational process for intake and deliverables for Medico-Legal Report Services
Organized meetings, conferences, travel arrangements, and appointments for Dr. Laban.
Developed an efficient filing system to store confidential documents securely.
Monitored Dr. Laban's email accounts and responded to inquiries in a timely manner.
Processed invoices and payments accurately and promptly.
Prepared and submitted claims via MediClaim for MSP supported services.
Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
Assisted in developing policies and procedures pertaining to office administration matters.
Performed data entry tasks into various software programs including MS Excel spreadsheets.
Program Assistant
Innovate BC
Vancouver, BC
11.2021 - 07.2022
Program administrator for multiple grant programs, primary program: Innovators Skills Initiative
Key stakeholder for partner communication, primarily startups and business accelerators.
Monitored progress of funded projects in accordance with contractual obligations.
Reviewed financial reports including pay stubs and educational qualifications from grantees for accuracy and compliance with applicable laws, regulations, policies, procedures, and guidelines.
Co-Founder
Moodlab Entertainment Group Inc.
Surrey, BC
01.2018 - Current
Co-Founder of female owned, multi-division music entertainment company.
Dedicated to creating female leaders and opportunities for underserved artists in music publishing and the recording industry.
Sales Representative
Tome Lee Music
Vancouver, BC
09.2015 - 12.2017
Negotiated pricing contracts with customers at on-site sales events.
Answered product questions with up-to-date knowledge of sales and promotions.
Presented products and services to prospective and existing customers to meet client needs.
Programs Specialist
BC Innovation Council
Vancouver, BC
01.2015 - 12.2016
Program administrator for various programs. Key programs: $2.1 MIL BC Tech Co-op Hiring Grant, LEEF Legacy Research Program, Launch Academy & New Ventures BC
Drafted agreements from legal templates based on programming needs
Reviewed program performance and budget report deliverables
Key stakeholder for partner communication, primarily startups and business accelerators.
Developed and implemented program plans to ensure achievement of goals.
Analyzed data from surveys, interviews and focus groups to inform program activities.
Compiled reports summarizing progress towards goals and objectives of the initiative.
Collaborated with other departments within organization on cross-functional projects.
Identified opportunities for improvements in existing processes or policies related to program operations.
Monitored budget allocations for various aspects of the project, ensuring compliance with fiscal requirements.
Participated in team-building exercises that fostered collaboration among staff members working on the project.
Created training manual and provided guidance to new staff members about their roles and responsibilities within the organization's programming framework.
Explained program offerings and requirements to participants and answered related questions.
Managed shared inbox dedicated to primary public inquiries.
Assisted in compiling accurate disbursement reports for the finance department.
Instructor
Campus of Performing Arts
01.2012 - 12.2013
Vocal Performance and Music Business Instructor at international performing arts college.
Conducted lectures, demonstrations and group activities in order to enhance learning experience.
Assessed student progress through tests and quizzes in order to evaluate understanding of course material.
Encouraged students' critical thinking skills by facilitating classroom discussions.
Created a positive learning environment by establishing open communication with students, parents and colleagues.
Maintained accurate records of attendance, grades and assessments for all students in the course.
Utilized multimedia technologies such as audio-visual equipment, computers or video projectors when teaching classes.
Evaluated effectiveness of instructional materials including textbooks, software programs or handouts.
Participated actively in faculty meetings or professional development sessions within the school district.
Education
Post Baccalaureate Diploma - Communication
Simon Fraser University
05-2016
Bachelor of Music (Honors) - Performance Jazz, Composition And Arranging
University of Kwazulu Natal
11-2008
Master of Business Administration -
University of The People
Skills
Developing Creative Solutions
Mobilizing Teams
Project Collaboration
Effective Communication
Marketing Strategy
Mentoring
Accounting Software (Quickbooks, Wave)
CRM Management (Hubspot, Salesforce)
Microsoft Office Suite
Training Manuals and Processes
Managing Multiple Priorities
Social Media and Networks
CMS
Project Oversight
Database Management
Financial Reporting
HTML
Identifying Risks
Contracts
Eye for Detail
Affiliations
Songwriting is a passion, an outlet and an ongoing skill I am committed to developing.
Gardening is my new form of therapy, I owe it all to the school of Youtube.
Accomplishments
Winner of the 2009 USA Songwriting Competition, Jazz Category
Runner Up of the 2009 USA Songwriting Competition, World Music Category
Certification
Digital Marketing Bootcamp by Alacrity Canada (Completed January, 2023) (Credential ID pl4c87otzd)
References
References available upon request.
Timeline
Executive Assistant
Dr. P Laban, Virtual Hospital Program Lead
07.2022 - Current
Program Assistant
Innovate BC
11.2021 - 07.2022
Co-Founder
Moodlab Entertainment Group Inc.
01.2018 - Current
Sales Representative
Tome Lee Music
09.2015 - 12.2017
Programs Specialist
BC Innovation Council
01.2015 - 12.2016
Instructor
Campus of Performing Arts
01.2012 - 12.2013
Post Baccalaureate Diploma - Communication
Simon Fraser University
Bachelor of Music (Honors) - Performance Jazz, Composition And Arranging