Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa-Marie De Ciantis

Bolton,ON

Summary

At Polished Beauty Bar, I leveraged my expertise in spa retail sales and exceptional customer service to significantly enhance client satisfaction and foster lasting relationships. Skilled in speed waxing and nail care, I delivered outstanding body and nail care results, boosting clientele and ensuring a clean, safe environment. My collaborative spirit and ability to educate clients on skincare regimens further contributed to a positive work atmosphere. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.

Overview

9
9
years of professional experience

Work History

Esthetician

Polished Beauty Bar
04.2015 - 12.2023
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Stocked treatment rooms with proper supplies.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
  • Boosted clientele through effective promotion of waxing services.
  • Offered advice and recommended products to improve and maintain nails.
  • Consulting and booking for correct treatments.
  • Provided exceptional customer service, addressing client inquiries regarding redemption policies and procedures.
  • Fostered a positive work environment by collaborating effectively with team members and sharing knowledge to improve overall departmental performance.

Education

- Esthetics

Humber College
Toronto, ON
2013

Skills

  • Spa retail sales
  • Sanitization
  • Scheduling
  • Speed Waxer
  • Nail care
  • Lash Lift and Tint / Brow Lamination
  • Eyebrow shaping and tinting

Languages

English
Full Professional

Timeline

Esthetician

Polished Beauty Bar
04.2015 - 12.2023

- Esthetics

Humber College
Vanessa-Marie De Ciantis