Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Maloney

Sherbooke,QC

Summary

Proven team leader and effective communicator, I excelled at McDonald's by training employees and enhancing customer satisfaction. My experience spans from teaching English at Langmobile to ensuring cleanliness in commercial spaces, showcasing my problem-solving abilities and compassion. Skilled in first aid and child supervision, I bring a blend of hard and soft skills to any team.

Overview

4
4
years of professional experience

Work History

Summer Camp Counselor

Langmobile
07.2023 - 08.2024

Seasonal

  • Taught English to children with different native languages.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Administered first aid quickly to provide health and safety to campers.

Crew Member

McDonald's
10.2023 - 05.2024
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers.
  • Fulfilled ice cream and drink orders, as well as prepping breakfast menu and deep cleaning equipment during night shift.

Janitor

B's Cleaning/IKO
09.2021 - 05.2022
  • Maintained clean and comfortable environments in commercial buildings by sweeping, mopping, and dusting.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Lifted supplies, equipment and heavy furniture.

Crew Trainer

McDonald's
08.2020 - 10.2021
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Maintained a clean storefront while fulfilling food and drink orders.
  • Handling card and cash transactions and making recommendations to customers.

Education

Bachelor of Arts - Sociology/Criminology

Bishop's University
Sherbrooke, QC
05.2028

Skills

    Patience and Empathy

    Compassionate communication

    Problem-solving abilities

    Creativity and Innovation

    Child Supervision

    Written and oral communication

    Collaboration and Teamwork

    Customer and Service-Oriented

    First Aid and CPR Certification

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Crew Member

McDonald's
10.2023 - 05.2024

Summer Camp Counselor

Langmobile
07.2023 - 08.2024

Janitor

B's Cleaning/IKO
09.2021 - 05.2022

Crew Trainer

McDonald's
08.2020 - 10.2021

Bachelor of Arts - Sociology/Criminology

Bishop's University
Vanessa Maloney