Vanessa Lopez
Modesto
Summary
Dedicated and adaptable professional seeking a challenge and rewarding position that will utilize my experience, education, and positive attitude to contribute effectively.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Golden Valley Health Center
CA
01.2025 - Current
- Scan and organize medical documents for effective record keeping.
- Communicate patient questions and concerns to providers, ensuring timely responses.
- Scheduled and coordinated patient appointments in a fast paced environment.
- Verified patient insurance eligibility and benefits to ensure accurate billing.
- Guided patients through financial assistance options and required documentation.
- Managed outgoing referrals, including preparing documentation, communicating with external facilities, and tracking completion.
Medical Assistant
Onslow Pediatrics
NC
10.2024 - 11.2025
- Patient triage, including vital signs, and medical history collection.
- Verify insurance information to ensure accurate billing and patient records.
- Scan and organize medical documents for effective record keeping.
- Administer vaccines according to provider orders and immunization schedules.
- Communicate patient questions and concerns to providers, ensuring timely responses.
- Managed outgoing referrals, including preparing documentation, communicating with external facilities, and tracking completion.
Podiatry Medical Assistant
Intermountain Health
UT
07.2022 - 08.2022
- Patient triage, including obtaining vital signs and medical history.
- Managed prior authorizations for medications, treatments, and procedures.
- Scheduled procedures, coordinating with providers and facilities for optimal patient care.
- Assisted with in-office procedures, ensuring patient comfort and efficiency.
- Communicated patient concerns to providers, providing timely medical responses.
ENT/Optho Patient Service Representative
Intermountain Health
UT
02.2022 - 07.2022
- Scheduled patient appointments, ensuring efficient clinic work flow.
- Ordered contact lenses and managed inventory for patient needs.
- Processed copayment and maintained accurate financial records.
- Contacted patients with updates and instructions from providers.
- Scanned and organized medical documents for electronic records.
- Verified patient insurance coverage.
- Coordinated with other facilities for referral availability.
Corporal
United States Marine Corps
CA
01.2018 - 01.2022
- Food service specialist, ensuring proper meal preparation, sanitation, and distribution.
- Security Forces overseas, maintaining base security and conduction patrols.
- Collections Agent, managed financial transactions, ensuring accurate handling and reporting funds.
- Point of Sales Clerk, processing transactions and maintaining inventory control.
Education
High School Diploma -
East High School
UT01-2018
Skills
- Computer Skills
- Office Experience
- Vital Signs
- Communication
- Team work
- Attention to detail
- Leadership
- Organized Skills
LANGUAGES
Fluent in English and Spanish
AWARDS
Honorably discharged USMC, National Defense Medal, C Service Deployment Ribbon, Marine Corps Good Conduct Medal, Global War on Terrorism Medal, Global War on Terrorism Medal Expeditionary Medal
Timeline
Patient Service Representative
Golden Valley Health Center
01.2025 - Current
Medical Assistant
Onslow Pediatrics
10.2024 - 11.2025
Podiatry Medical Assistant
Intermountain Health
07.2022 - 08.2022
ENT/Optho Patient Service Representative
Intermountain Health
02.2022 - 07.2022
Corporal
United States Marine Corps
01.2018 - 01.2022
High School Diploma -
East High School