Vanessa Lopez
Downey
Summary
Dynamic retail professional with a proven track record at Victoria Secret PINK, excelling in sales analysis and customer service. Adept at inventory management, closing protocols, cash handling, and staff oversight, I consistently drive performance improvements and foster team collaboration, ensuring operational excellence and enhanced customer satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Lead/Closing Coordinator
Victoria Secret PINK
Downey
05.2024 - Current
- Prepared reports on store performance metrics such as sale numbers or average transaction values.
- Maintained records of transactions including sales receipts, discounts offered.
- Provided support for management by completing assigned tasks in a timely manner.
Sales Representative
See’s Candies
Downey
10.2023 - 04.2024
- Collaborated with team members to ensure smooth daily operations.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Reviewed monthly performance against targets set by management team.
- Analyzed market trends to identify potential sales opportunities.
Cashier Team Leader
H&M & Mauritz
Downey
03.2023 - 08.2023
- Ensured compliance with safety protocols while maintaining an organized work environment.
- Trained team members to enhance teamwork and operational efficiency.
- Monitored inventory and assisted with restocking and product organization.
Education
California State University, Los Angeles
12-2026
Skills
- Inventory management
- Sales analysis
- Data reporting
- Cash Variance reporting
- Store operations
- Customer service
- Stock audits
- Shipment documentation
- Cycle count audits
- Staff oversight
- Training and mentoring
- Loss prevention
Languages
English: Native/Bilingual, Spanish: Professional
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Retail Sales Lead/Closing Coordinator
Victoria Secret PINK
05.2024 - Current
Sales Representative
See’s Candies
10.2023 - 04.2024
Cashier Team Leader
H&M & Mauritz
03.2023 - 08.2023
California State University, Los Angeles
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