Vanessa Lopez
El Cajon
Summary
Dynamic and dedicated professional with experience at Crash Champions, excelling in multi-line phone management and customer service. Proven ability to enhance team productivity and implement safety protocols. Recognized for effectively scheduling appointments and providing exceptional administrative support, ensuring a welcoming environment for clients and staff alike.
Overview
3
3
years of professional experience
Work History
Receptionist
Crash Champions
San Diego
04.2025 - 06.2025
- Greeted and assisted clients upon arrival at Crash Champions.
- Managed multi-line phone system to direct calls efficiently.
- Scheduled appointments and coordinated daily calendars for staff.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Shift Leader
Pressed Juicery
La Jolla
07.2023 - 03.2024
- Supervised daily operations and ensured smooth workflow among team members.
- Trained new staff on company policies and safety procedures.
- Assisted in scheduling shifts to meet staffing needs effectively.
- Resolved customer inquiries and maintained high service standards.
- Implemented cleaning and safety protocols to ensure a safe environment.
- Supervised and led employees to maintain productivity and customer service levels.
Cashier
El Pollo Loco
Santee
08.2022 - 07.2023
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of the cashier area during shifts.
- Assisted customers with menu selections and answered their inquiries promptly.
- Collaborated with team members to ensure smooth service during busy periods.
- Followed company policies for food safety and sanitation procedures diligently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
San Diego Virtual
San Diego, CA06-2023
Skills
- Multi-line phone management
- Appointment scheduling
- Administrative support
- Customer service
- Safety protocol implementation
- Team supervision
Languages
Spanish
Professional
Timeline
Receptionist
Crash Champions
04.2025 - 06.2025
Shift Leader
Pressed Juicery
07.2023 - 03.2024
Cashier
El Pollo Loco
08.2022 - 07.2023
High School Diploma -
San Diego Virtual
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