Vanessa Judith Dickson
Glendale Golf & Country Club (Part Time)
12
years of professional experience
2
Languages
To work with a growing organization in a challenging position, providing a promising career opportunity & creative environment where I can augment my knowledge with practical experience, thereby gaining expertise in the field and adding value to the organization.
Work History
Customer Service Agent
2 Months- Resolved customer inquiries using effective communication and problem-solving techniques.
- Assisted customers with booking modifications and refunds, ensuring compliance with company policies.
- Provided information on flight schedules, baggage policies, and travel regulations to enhance customer experience.
- Collaborated with team members to streamline processes and improve service delivery efficiency.
- Provided exceptional customer service to ensure passenger satisfaction and loyalty.
Line Cook
4 Months- Prepared high-quality dishes following standardized recipes and presentation guidelines.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on food preparation techniques and safety protocols.
- Operated kitchen equipment safely and efficiently to maintain workflow productivity.
Cargo receiver
1 Year 8 Months- - Received, inspected, and logged incoming cargo shipments to ensure accuracy and accountability.
- - Organized and prioritized incoming cargo for timely distribution, ensuring operational efficiency.
- - Stored received cargo securely in designated warehouse locations to maintain inventory integrity.
Line Cook
1 Year- - Applied knowledge of cooking techniques and equipment to prepare and plate dishes efficiently, enhancing meal presentation.
- - Managed multiple orders with strong organizational skills, ensuring timely delivery and customer satisfaction.
- - Collaborated with kitchen staff to uphold cleanliness and organization, contributing to a smooth operation in a fast-paced environment.
Senior cabin attendant
5 Years 3 Months- - Led cabin crew team to deliver exceptional customer service and ensure adherence to safety protocols on all flights.
- - Coordinated with pilot and crew during emergency situations to resolve issues effectively and maintain passenger safety.
- - Ensured professionalism and cleanliness in cabin environment, enhancing passenger comfort and satisfaction.
Education
Bachelor of Arts (B.A.) - Marketing
Diploma - German language
Commercial Pilot License
Dispatcher Exams - Transport Canada
Skills
Customer Service
Onboarding Sales
Relationship management
Interpersonal skills
Problem resolution
Presentation skills
Employee of the month
Customer Satisfaction Awards
Languages
English
Hindi
Timeline
Customer Service Agent
WestJet Airlines (Part Time)
06.2026 - CurrentRead More
Line Cook
Glendale Golf & Country Club (Part Time)
04.2026 - CurrentRead More
Cargo receiver
Perimeter Aviation
01.2024 - 09.2025Read More
Line Cook
Smitty’s Restaurant
09.2022 - 09.2023Read More
Senior cabin attendant
InterGlobe Enterprises Limited – Indigo Airlines
11.2014 - 02.2020Read More
Goethe Institut-Max Mueller
Diploma from German language
Read More
Harv’s Air Service
Commercial Pilot License
Read More
Delhi University – Delhi College of Arts and Commerce
Bachelor of Arts (B.A.) from Marketing
Read More
FDOPS & FDMET (Written Cleared)
Dispatcher Exams from Transport Canada
Read More