Vanessa Johnson
The Beer Store
Bracebridge,ON
1
Language
13
years of professional experience
Dynamic professional excelling in customer service. Proven ability to adapt quickly and manage operations effectively, enhancing customer loyalty and satisfaction.
Work History
Union Part Time
9 Years 5 Months- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent customer service.
Bala Chippers/The Gateway Cafe
3 Years 10 Months- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Maintained cleanliness and organization of dining area to meet health standards.
- Developed strong relationships with regular customers, fostering loyalty and return visits.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Owner/Operator
1 Year 10 Months- Managed daily operations, ensuring quality service and customer satisfaction.
- Oversaw inventory management, optimizing stock levels and reducing waste effectively.
- Developed and implemented efficient workflows to streamline food preparation processes.
- Designed menu offerings based on customer feedback and market trends to drive sales growth.
- Implemented health and safety protocols, maintaining compliance with local regulations consistently.
- Managed day-to-day business operations.
Education
High School Diploma
Skills
Customer needs assessment
Excellent customer service
Teamwork and collaborationationtionationtionationtionationn
Maintaining clean and safe working environment
Teamwork and collaboration
Health and safety compliance
Timeline
Union Part Time
The Beer Store
04.2017 - CurrentRead More
Owner/Operator
The Cafe
05.2015 - 03.2017Read More
Bala Chippers/The Gateway Cafe
Kimberley Ellis-Aikins
06.2013 - 04.2017Read More
Gravenhurst Adult Education Center
High School Diploma
Read More