VANESSA JAMES

• Seeking out new clients
• Working with clients to understand health history and future goals in order to develop tailored, effective programming
• Leveraging and promoting all GoodLife training programs to support clients on their health and fitness journeys
• Responsible for the administrative side of servicing clients (e.g., use of GoodLife tools and software)

I lead engaging fitness programs for youth with autism and intellectual disabilities, ensuring a positive and impactful experience. I design and implement workout plans that align with MOVE by GoodLife Kids guidelines, adapting to participants' needs. Collaborating with other coaches, I share best practices to enhance program delivery. While primarily instructing in-person classes, I also support virtual programming when needed. I represent GoodLife Kids Foundation with professionalism, positivity, and care.

• Work closely with individuals who have disabilities developmental and learning
• Create workout plan for individuals to do
• Instruct participants and help with form and technique

• Supervise and support students during lunch recess

• Physiotherapy assistant, receptionist and office manager
• Schedule appointments
• Manage Motor vehicles accidents and Work-related injury billing through external software such as HCAI and Telus Health
• Direct billing to insurance
• Accounts receivable

• Responsible for cashing out customers
• Accepting payment in the form of cash, credit or debit
• Customer Service ie
• Refunds, complaints, etc
• Responsible for filling orders from the online website, bagged, labelled and processed orders before their designated pickup time

• Educated new pet owners on proper leash handling techniques minimizing risk of injuries during walks.
• Built strong relationships with clients, fostering trust and confidence in my services.
• Collaborated closely with fellow dog walkers for optimal scheduling coordination.
• Assisted clients in troubleshooting behavioral issues that arose during walks or at home by offering insights and recommendations from experience as a professional dog walker.