VANESSA IUNNI
Toronto
Overview
8
8
years of professional experience
Work History
Client Care Coordinator
Royal LePage West Realty
04.2022 - Current
- Performed administrative tasks such as scheduling showings.
- Assembled listings, offers, and forms on TREB. Such as: Agreement to Purchase and Sale, Ontario Standard Lease, FINTRAC, and etc.
- Experienced performing tasks such as property searches, comparables, terminating and re-listing listings.
- Answered phone calls and emails from potential and existing customers.
- Knowledge of DocuSign to obtain signatures and complete paperwork.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Administrative Assistant/Receptionist
Yorkdale Dufferin Mazda
10.2021 - 04.2022
- Tracked and coordinated incoming vehicles and keying in new stock.
- Receptionist duties such as answering phone calls, creating deposit receipts, filing, and scheduling appointments.
- Logging in expenses such as gas logs, sales logs, and deposit logs.
- Assisting customers to sales representatives.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
Customer Service Cashier
Loblaws Companies Limited
01.2017 - 09.2021
- Greeted customers promptly and responded to questions.
- Counted money in drawers at beginning and end of each shift.
- Answering phone calls.
- Performed duties such as maintaining clean and tidy checkout areas, bagging items, issued refunds and exchanges.
- Processed customer orders and accurately handled payment transactions.
Education
RECO - Real Estate License
Humber Real Estate Education
Toronto, ON12.2022
High School Diploma -
Madonna Catholic Secondary School
Toronto, ON06.2020
Skills
- Coordinating Showings
- CRM Software
- Administrative Support
- Microsoft Office Suite
- Multi-Line Telephone Systems
- Google Docs
- Data Entry
- Work Planning and Prioritization
- Customer Service
- Relationship Building
- Project Coordination
- Schedule Coordination
Timeline
Client Care Coordinator
Royal LePage West Realty
04.2022 - Current
Administrative Assistant/Receptionist
Yorkdale Dufferin Mazda
10.2021 - 04.2022
Customer Service Cashier
Loblaws Companies Limited
01.2017 - 09.2021
RECO - Real Estate License
Humber Real Estate Education
High School Diploma -
Madonna Catholic Secondary School