Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Holmes

Holland Landing,ON

Summary

Dependable and enthusiastic recent high school graduate with diverse experience in the food and customer service industry. Proven ability to thrive in fast-paced environments, working efficiently as an individual and team-member in various positions. Dedicated to providing high quality customer satisfaction while managing the required responsibilities. Eager to leverage skills in teamwork, organization and problem-solving in the work environment.

Overview

7
7
years of professional experience

Work History

Host, Delivery Preparation, Expediter

Jack Astor's Bar & Grill
09.2022 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Packaged to-go orders in an organized and efficient manner.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Expedited orders, ensuring proper delivery of meals.

Babysitting

Parents In The Neighborhood
06.2020 - 08.2024
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
  • Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
  • Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
  • Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
  • Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
  • Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.

Crew Member

Pita Pit
04.2021 - 08.2022
  • Worked front counter and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Newspaper Deliverer

Metroland Media
03.2018 - 10.2018
  • Enhanced customer satisfaction by delivering newspapers on time and in pristine condition.
  • Made efficient and safe deliveries with minimal supervision.
  • Received, counted and inspected inventory for delivery.
  • Organized papers, putting the necessary flyers and coupons in every newspaper.

Education

High School Diploma -

Huron Heights Secondary School
Newmarket, ON
06.2024

Skills

  • Professionalism and Work Ethic
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Multitasking proficiency
  • Detail Oriented
  • Friendly, Positive Attitude

Timeline

Host, Delivery Preparation, Expediter

Jack Astor's Bar & Grill
09.2022 - Current

Crew Member

Pita Pit
04.2021 - 08.2022

Babysitting

Parents In The Neighborhood
06.2020 - 08.2024

Newspaper Deliverer

Metroland Media
03.2018 - 10.2018

High School Diploma -

Huron Heights Secondary School

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Vanessa Holmes