Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Hoggarth

Fort St. John,BC

Summary

Maintenance Analyst with over 5 of experience in the oil and gas industry, specializing in optimizing maintenance operations. Proficient in MarsWorx CMMS software to schedule preventive maintenance, and coordinate resources effectively. Strong communicator adept at working with multiple teams to assist in daily operations including data management, document control, software support, testing and training. Committed to leveraging analytical skills to support operational excellence and contribute to organizational goals while handling multiple projects with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Maintenance Analyst

Tourmaline Oil Corp.
01.2024 - Current


  • Conducting thorough data audits on regular basis.
  • Responsible for training employees and contractors in Desktop software and Mobile applications.
  • Assisting in redesigning workflow processes.
  • Maintaining database systems to track and analyze operational data.
  • Communicating with field leads and service providers to develop schedules and ensure work orders are closed out with correct documentation for all E&I and Rotating maintenance in NEBC.
  • Responsible for creation of new maintenance programs and communication with the asset data team to ensure all new required assets are accounted for correctly in the data base.
  • Responsible for software development improvements, recommending enhancements, communicating enhancements from end users to development team, reporting bugs in software, testing new software updates pre and post release.

Asset Data Technician

Tourmaline Oil Corp.
03.2019 - 12.2023
  • Troubleshot complex issues within MarsWorx software.
  • Optimized database performance by regularly monitoring and maintaining system health.
  • Championed a culture of continuous improvement, actively identifying areas for potential enhancements.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Managed and organized documents for data entry tasks.
  • Followed data entry protocols and processes.
  • Assisted with developing data entry processes.
  • Used MarsWorx software to store and retrieve data.
  • Provided training and support to end-users and team members.
  • Ensured timely completion of projects with strong time management and prioritization skills.



Procurement Clerk

Peace River Hydro Partners
04.2017 - 03.2019
  • Supported internal stakeholders by providing timely updates on order status and resolving any issues related to product availability or pricing changes.
  • Reduced order processing time with efficient tracking methods, improving overall performance in the department.

Guest Services Manager

Pomeroy Hotel & Conference Center
08.2016 - 03.2017
  • Supervised a team of front desk agents, ensuring adherence to policies, procedures, and top customer service standards.
  • Assisted with check-ins and check-outs during high traffic seasons to deliver excellent customer service.
  • Led weekly team meetings to communicate upcoming promotions and current metrics.
  • Leveraged guest feedback to identify areas for improvement and implement necessary changes in procedures or offerings.
  • Attended to customer needs, responding to questions, complaints and escalations.

Events and Sales Manager

Pomeroy Hotel and Conference Center
07.2015 - 08.2016
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated with catering staff to deliver food services for special events and functions.

Education

H2S Alive

First Aid Level 1

Level 52 Accelerated Leader Program
2023

High School Diploma -

Pleasant Valley Secondary School
Armstrong, BC
2009

Skills

  • Analytical Thinking
  • Team Collaboration
  • Documentation and Reporting
  • Data Processing
  • Issue Identification and Testing
  • Multiple Priorities Management
  • Data Integrity Assurance
  • Employee and Vendor Training
  • Proficient in MarsWorx CMMS and EZOps Software

Timeline

Maintenance Analyst

Tourmaline Oil Corp.
01.2024 - Current

Asset Data Technician

Tourmaline Oil Corp.
03.2019 - 12.2023

Procurement Clerk

Peace River Hydro Partners
04.2017 - 03.2019

Guest Services Manager

Pomeroy Hotel & Conference Center
08.2016 - 03.2017

Events and Sales Manager

Pomeroy Hotel and Conference Center
07.2015 - 08.2016

H2S Alive

First Aid Level 1

Level 52 Accelerated Leader Program

High School Diploma -

Pleasant Valley Secondary School

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Vanessa Hoggarth